Error: "Unknown diagnostic services server specified in .msc file, defaulting to local diagnostic (4212679)

You receive the following error when launching the Spotlight On Messaging Management Console:

Unknown diagnostic services server specified in .msc file, defaulting to local diagnostic services.

The following are possible causes for this error:

1. The account which is being used to launch the Spotlight on Messaging Management console is not part of the Local Administrators group.
2. The account which is being used to launch the Spotlight on Messaging Management consoles does not have the DB_OWNER role assigned to it on the SpotlightManagementFramework database.
3. The Spotlight Diagnostic Test Engine service is not running
4. The SpotlightManagementFramework database was moved to a different SQL server and the Spotlight on Messaging configuration was not updated to point to the new SQL server

Please try the following to resolve this issues:The account which is being used to launch the console:
 

1. Check that the account which is being used to launch the console is part of the Local Administrators group on the server where the Spotlight Services are installed.
2. Check that the account which is being used to launch the console has been assigned the DB_OWNER role on the SpotlightManagementFramework database in SQL:
   
   • Open SQL Management Studio and connect to the SQL server where the SpotlightManagementFramework database is kept.
   • Expand Security | Logins, look for the account you are using to launch the console.
   • Right-click on the account and choose Properties.
   • Click on User Mappings and in the Users Mapped to this login pane click on the SpotlightManagementFramework database.
   • In the Database Role Memebership for: SpotlightManagementFramework the assigned roles should be: Public and DB_OWNER.
      
3. Confirm that the Spotlight Diagnostic Test Engine Service is started
4. If the SpotlightManagementFramework database was moved to a different SQL server, please consult the following Solution for instructions on how to update the Spotlight on Messaging configuration to point to the new SQL server:
   https://support.quest.com/Search/SolutionDetail.aspx?id=SOL25459