During the patching process, a patch may fail with an error code either during a detection or a deployment of the patch. These error codes can originate from the software publisher or from the KACE Systems Management Appliance (SMA).
Note: Error codes during detect or deploy can either be software/publisher specific or an error code from the SMA. This article will only contain error codes in the 8XXX range and all other codes may require a general internet search or the software documentation.
If unable to diagnose and resolve the issue, please run the KACE Agent Toolkit on one or more affected endpoints and submit a technical service request.
| Error Code | Error Code Description |
|---|---|
| 8001 | The command sent to is not one recognized by the KPluginsKacePatch |
| 8002 | There was a failure parsing the command sent to the plugin |
| 8003 | Failure downloading a manifest file |
| 8004 | Failure to unzip the manifest file after it has been downloaded |
| 8005 | General failure while handling the PreDetect command (i.e. invalid function inputs) |
| 8007 | Failure to generate PreDetect results output json log |
| 8008 | General failure while handling the Detect command (i.e. invalid function inputs) |
| 8009 | Failure parsing the Detect Manifest file |
| 8010 | Failure to generate Detect results output json log |
| 8011 | There is a reboot pending |
| 8012 | Failure to upload a results log |
| 8013 | General failure while handling a Detect File (i.e. invalid function inputs) |
| 8014 | Failure downloading a patch detect file |
| 8015 | There is a checksum mismatch between the patch detect file and the detection manifest record |
| 8016 | Failure to create a checksum file for the patch detect file |
| 8017 | Failure to load the patch detect file |
| 8018 | Failure to decrypt the patch detect file |
| 8019 | Failure to unzip the patch detect file |
| 8020 | Failure to parse the json in the patch detect file |
| 8021 | Detection type in the patch detect file is not recognized as a valid detection method |
| 8100 | Failure parsing the Manifest file |
| 8101 | General failure while handling the Deploy command (i.e. invalid function inputs) |
| 8102 | General failure while handling the Rollback command (i.e. invalid function inputs) |
| 8103 | Invalid Handler Specific Data (HSD) type |
| 8150 | Checksum mismatch between the requested file and the manifest record |
| 8151 | Failure downloading a requested file |
| 8152 | Failure to create a checksum file for a downloaded file |
| 8200 | Invalid CMD scalar operation detected |
| 8201 | Invalid CMD string operation detected |
| 8202 | Invalid CMD BAR detected |
| 8250 | Invalid path to the results file |
| 8251 | Failure to create a results file |
| 8300 | Simultaneous patching tasks received. Skipping this execution. |
