During the patching process, a patch may fail with an error code either during a detection or a deployment of the patch. These error codes can originate from the software publisher or from the KACE Systems Management Appliance (SMA).
Note: Error codes during detect or deploy can either be software/publisher specific or an error code from the SMA. This article will only contain error codes in the 8XXX range and all other codes may require a general internet search or the software documentation.
If unable to diagnose and resolve the issue, please run the KACE Agent Toolkit on one or more affected endpoints and submit a technical service request.
Error Code | Error Code Description |
---|---|
8001 | The command sent to is not one recognized by the KPluginsKacePatch |
8002 | There was a failure parsing the command sent to the plugin |
8003 | Failure downloading a manifest file |
8004 | Failure to unzip the manifest file after it has been downloaded |
8005 | General failure while handling the PreDetect command (i.e. invalid function inputs) |
8007 | Failure to generate PreDetect results output json log |
8008 | General failure while handling the Detect command (i.e. invalid function inputs) |
8009 | Failure parsing the Detect Manifest file |
8010 | Failure to generate Detect results output json log |
8011 | There is a reboot pending |
8012 | Failure to upload a results log |
8013 | General failure while handling a Detect File (i.e. invalid function inputs) |
8014 | Failure downloading a patch detect file |
8015 | There is a checksum mismatch between the patch detect file and the detection manifest record |
8016 | Failure to create a checksum file for the patch detect file |
8017 | Failure to load the patch detect file |
8018 | Failure to decrypt the patch detect file |
8019 | Failure to unzip the patch detect file |
8020 | Failure to parse the json in the patch detect file |
8021 | Detection type in the patch detect file is not recognized as a valid detection method |
8100 | Failure parsing the Manifest file |
8101 | General failure while handling the Deploy command (i.e. invalid function inputs) |
8102 | General failure while handling the Rollback command (i.e. invalid function inputs) |
8103 | Invalid Handler Specific Data (HSD) type |
8150 | Checksum mismatch between the requested file and the manifest record |
8151 | Failure downloading a requested file |
8152 | Failure to create a checksum file for a downloaded file |
8200 | Invalid CMD scalar operation detected |
8201 | Invalid CMD string operation detected |
8202 | Invalid CMD BAR detected |
8250 | Invalid path to the results file |
8251 | Failure to create a results file |
8300 | Simultaneous patching tasks received. Skipping this execution. |
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