Backup task initialization failed for Backup 'Vcenter'-VM, reason: An error occurred performing query 'VirtualMachineSnapshotInfoQuery'. Error: Login55FromVmware failed https://vcenter.domain.local/sdk/vimservice

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Backup task initialization failed for Backup 'Vcenter'-VM, reason: An error occurred performing query 'VirtualMachineSnapshotInfoQuery'. Error: Login55FromVmware failed https://vcenter.domain.local/sdk/vimservice - xxxx-xxx as domain\user (4040813)

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Backup task initialization failed for Backup 'Vcenter'-VM, reason: An error occurred performing query 'VirtualMachineSnapshotInfoQuery'. Error: Login55FromVmware failed https://vcenter.domain.local/sdk/vimservice - xxxx-xxx as domain\user
Descripción

Error: Backup task initialization failed for Backup 'Vcenter1'-BIG-IP VE 11.4.1.608.0, reason: An error occurred performing query 'VirtualMachineSnapshotInfoQuery'. Error: Login55FromVmware failed https://vcenter1.cetil.local/sdk/vimservice - c1bd081a-0007-4160-95d6-b65746dc0a3f as cetil\bent85
Causa

After up gradation to vRanger 7.5.1, we found that the scheduled backup is failing with an error, however manual retriggered backups are completed successfully.
Resolución
we have followed the below steps:
- In vRanger- My inventory - right click and Credential properties
- And clicked on Connect, it was prompting the username or password incorrect
- So we have changed the username to administrator@vsphere.local and able to connect
- Scheduled backups are completed successfully.

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Producto(s):: vRanger
7.6, 7.5.1

Tema(s):: Troubleshooting

Historial del artículo:: Creado el: 7/17/2017
Última actualización: 5/7/2023

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Backup task initialization failed for Backup 'Vcenter'-VM, reason: An error occurred performing query 'VirtualMachineSnapshotInfoQuery'. Error: Login55FromVmware failed https://vcenter.domain.local/sdk/vimservice - xxxx-xxx as domain\user (4040813)

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