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Título
The message "Error 1327. Invalid Drive" may be seen when attempting to install or uninstall InTrust -
Descripción
The message "Error 1327. Invalid Drive <Letter>" may be seen when attempting to install or uninstall InTrust (even if that drive doesn't exist). -
Causa
This message is generated by the Microsoft Installer (MSI) when one of the paths set in the registry for the account performing the operation is incorrect or does not exist in the server. -
Resolución
Resolving this issue will require to check the following registry keys and fix any of the values that are not correct. Paths may vary on some systems.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell FoldersHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell FoldersHKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell FoldersHKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell FoldersExample:The following is an example of what these registry values should look in the server:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders"Common Administrative Tools"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Administrative Tools""Common AppData"="C:\\Documents and Settings\\All Users\\Application Data""Common Desktop"="C:\\Documents and Settings\\All Users\\Desktop""Common Documents"="C:\\Documents and Settings\\All Users\\Documents""Common Favorites"="C:\\Documents and Settings\\All Users\\Favorites""Common Programs"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs""Common Start Menu"="C:\\Documents and Settings\\All Users\\Start Menu""Common Startup"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup""Common Templates"="C:\\Documents and Settings\\All Users\\Templates""CommonMusic"="C:\\Documents and Settings\\All Users\\Documents\\My Music""CommonPictures"="C:\\Documents and Settings\\All Users\\Documents\\My Pictures""CommonVideo"="C:\\Documents and Settings\\All Users\\Documents\\My Videos"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"Common AppData"="%ALLUSERSPROFILE%\Application Data""Common Desktop"="%ALLUSERSPROFILE%\Desktop""Common Documents"="%ALLUSERSPROFILE%\Documents""Common Favorites"="%ALLUSERSPROFILE%\Favorites""Common Programs"="%ALLUSERSPROFILE%\Start Menu\Programs""Common Start Menu"="%ALLUSERSPROFILE%\Start Menu""Common Startup"="%ALLUSERSPROFILE%\Start Menu\Programs\Startup""Common Templates"="%ALLUSERSPROFILE%\Templates"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders"Administrative Tools"="C:\\Documents and Settings\\<user_account>\\Start Menu\\Programs\\Administrative Tools""AppData"="C:\\Documents and Settings\\<user_account>\\Application Data""Cache"="C:\\Documents and Settings\\<user_account>\\Local Settings\\Temporary Internet Files""CD Burning"="C:\\Documents and Settings\\<user_account>\\Local Settings\\Application Data\\Microsoft\\CD Burning""Cookies"="C:\\Documents and Settings\\<user_account>\\Cookies""Desktop"="C:\\Documents and Settings\\<user_account>\\Desktop""Favorites"="C:\\Documents and Settings\\<user_account>\\Favorites""Fonts"="C:\\WINDOWS\\Fonts""History"="C:\\Documents and Settings\\<user_account>\\Local Settings\\History""Local AppData"="C:\\Documents and Settings\\<user_account>\\Local Settings\\Application Data""Local Settings"="C:\\Documents and Settings\\<user_account>\\Local Settings""My Music"="C:\\Documents and Settings\\<user_account>\\My Documents\\My Music""My Pictures"="C:\\Documents and Settings\\<user_account>\\My Documents\\My Pictures""My Video"="C:\\Documents and Settings\\<user_account>\\My Documents\\My Videos""NetHood"="C:\\Documents and Settings\\<user_account>\\NetHood""Personal"="C:\\Documents and Settings\\<user_account>\\My Documents""PrintHood"="C:\\Documents and Settings\\<user_account>\\PrintHood""Programs"="C:\\Documents and Settings\\<user_account>\\Start Menu\\Programs""Recent"="C:\\Documents and Settings\\<user_account>\\Recent""SendTo"="C:\\Documents and Settings\\<user_account>\\SendTo""Start Menu"="C:\\Documents and Settings\\<user_account>\\Start Menu""Startup"="C:\\Documents and Settings\\<user_account>\\Start Menu\\Programs\\Startup""Templates"="C:\\Documents and Settings\\<user_account>\\Templates"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"AppData"="%USERPROFILE%\Application Data""Cache"="%USERPROFILE%\Local Settings\Temporary Internet Files""Cookies"="%USERPROFILE%\Cookies""Desktop"="%USERPROFILE%\Desktop""Favorites"="%USERPROFILE%\Favorites""History"="%USERPROFILE%\Local Settings\History""Local AppData"="%USERPROFILE%\Local Settings\Application Data""Local Settings"="%USERPROFILE%\Local Settings""My Pictures"="%USERPROFILE%\My Documents\My Pictures""NetHood"="%USERPROFILE%\NetHood""Personal"="%USERPROFILE%\My Documents""PrintHood"="%USERPROFILE%\PrintHood""Programs"="%USERPROFILE%\Start Menu\Programs""SendTo"="%USERPROFILE%\SendTo""Start Menu"="%USERPROFILE%\Start Menu""Startup"="%USERPROFILE%\Start Menu\Programs\Startup""Templates"="%USERPROFILE%\Templates"After correcting any values that are different or incorrect in the Windows server registry, please attempt to install or uninstall the software again.