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How to run a folder permissions report against a folder and the folders underneath it (4361431)
Adding a path to the "Include the following paths" parameter in the permissions report returns permissions only for that folder, not folders underneath it. ... Need to report on all permissions under this path.
Is it possible to collect mapped drives for all users on a computer discovery? (4304881)
Is it possible to collect mapped drives for all users on a computer discovery Since mapped drives exist only when a user is logged on , Enterprise Reporter discoveries will collect mapped drives information from computers that has a user logged on only.
Discovery will not start and there is no Run option when trying to manually start it (4219964)
The reports show old data and old dates. ... The discovery is not running as per the schedule. ... Right clicking the discovery, the run option is greyed out and not available. ... <p>Troubleshooting steps:</p>
How to request a custom report for Enterprise Reporter (4236193)
The canned reports do not provide the required information and a custom report is needed. ... To request a custom report: ... Open the following website: https://www.quest.com/community/enterprise-reporter/f/custom-reports-forum
How to increase the timeout value for reports? (4290370)
Reports are timing out after a couple of minutes and require more time to run. ... Click on the System Configuration tab at the top
How to Share Reports that other users can see (4273626)
Reporting administrators can publish reports that will be useful to their users. ... When a report is added to the Published Reports container, it is visible to all reporting users the next time they open their console.
Reports show "No Data found" (4228881)
<p>- Parameter input does not match any data on the database.</p> <ul><li>Check that a matching discovery for the report type has been run successfully as stated on KB article 126313 (https://support.quest.com/enterprise-reporter-for-windows-servers/kb/126313)</li><li>Check the Scope of the discovery configuration to ensure it has not been limited and preventing the requested data from being collected.
How to use the Log Viewer (4246838)
How to use the Log Viewer feature in Enterprise reporter version 3.2 and above. ... <p>1. ... <p>The log viewer by default opens up the log path of Enterprise Reporter, and by default this is C:\ProgramData\Quest\Enterprise_Reporter\.<br>This can be changed by opening a log that exists in another folder, which will then put the focus on the parent folder of the log selected, so that you can access other logs within the same folder.</p>
Need to deploy new ER server, is cloning the ER server a viable way? (4228349)
Enterprise reporter has been installed in your environment and is producing reports. ... The organization need a new Enterprise Reporter, can the existing ER server be cloned and be used as is after the cloning process? <p>It is possible to clone the ER server, but doing so will result int the server pointing out to the existing configuration database, this will generate conflicts with the original server, therefore, creating a new database will be necessary.
Discoveries get stuck in a pending state and the following error is returned: "Quest.Reporter.Core.Server.Exceptions.ServerDatabaseException" (4361449)
When trying to run a discovery the Enterprise Reporter application returns the error: ... at Quest.Reporter.Core.Client.ServerProxy.SdkManager`2.Execute[TResult](Expression`1 expression) ... at System.Threading.ThreadHelper.ThreadStart()"
Report Manager takes a very long time to open (4225573)
The Report Manager takes a long time to open and peformance is very poor. ... You may also be unable to modify reports in the My Reports folder The data within the Report Manager is pulled from the database via the Enterprise Reporter services.
Enterprise Reporter reports in IT Security Search (4295465)
Is it possible to run Enterprise Reporter reports in IT Security Search? <div>IT Security Search does not have reports in the same way that Enterprise Reporter does. ... IT Security Search can pull data from the Enterprise Reporter to give a holistic view of the environment.
Azure Active Directory last logon time (4246826)
<p>STATUS</p> ... <p> </p> ... <p>An enhancement request has been submitted to Development for consideration in a future release of Enterprise Reporter.
Where are the log files located for Enterprise Reporter? (4300059)
Where are the log files located for Enterprise Reporter? ... The server logs can be gathered from the following location on the Enterprise Reporter Server (logs start with ReporterServer*): ... C:\ProgramData\Quest\Enterprise_Reporter
Does Enterprise Reporter supports discovery and reporting of NTFS permissions on Nutanix File Share? (4375807)
Nutanix devices have not been tested with Enterprise Reporter yet. ... However, as a workaround you may try to collect as DFS by entering the target share manually as a DFSRoot like \\nutanix\sharename under discovery scope.
Why is the Published Reports folder empty after installation is complete (4307105)
After completing Enterprise Report installation, why is the Published Reports folder is empty? ... The Published Reports folder is the host for all Reports that have been configured and Published.
Ability to add more extensions to the file categories within File Storage Analysis reports (4290035)
Currently there is a fixed list of file extensions used in File Storage Analysis reports, is it possible to configure the extensions used in the reports? ... Currently it is not possible to configure the extensions used in the reports.
Error account not member of Reporter_Discovery_Nodes when deploying node. (4375718)
length like 20 characters for example. ... Once you change the account password in AD open services and update the Enterprise Reporter Server service account password and restart the service. ... Then, open configuration manager and proceed to repeat the above step # 2 before attempting to redeploy the node.
Error during SQL Discovery: "SQL Server could not be found: [Failed to enumerate the instances.]" (4290288)
WORKAROUND #1: ... Ensure the account running the discovery has local admin and sysadmin access on the SQL server that is producing the error. ... To verify that the node server can enumerate the instances on the remote SQL server, follow the below steps:
Does ER Version 3.5 Supports LDAP Signing? (4371071)
Active Directory discovery does not work after upgrading Enterprise Reporter to version 3.5 in an environment in which LDAP Signing is enabled. ... Enterprise Reporter version 3.5 does not support LDAP Signing.
Email configured to send via Exchange Online. Works for Node changes, collections etc via Configuration Manager. Same settings in Report Manager fails. (4375447)
Same settings in Report Manager fails. ... <br>Error while sending email using Exchange Online service.</m><ex>System.AggregateException: One or more errors occurred. ---&gt; System.Exception: Certificate with thumbprint: 'xxxxx' not found in local machine store.
ER database structure changes from version to version (4228335)
party or homegrown applications that query the Enterprise Reporter database.
When editing a report, cliking the layout tab causes the console to freeze (4228340)
Clicking the layout tab to edit a report makes the console unresponsive. ... The editor communicates with the database and builds a report in order to show the layout. ... <p>When the layout tab is clicked, for the preview to show, a report query is run.
Database upgrade fails with creation or removal of constraints such as indexes (4314779)
Database upgrade fails with creation or removal of constraints such as indexes. ... Below are a few errors that may occur: ... The operation failed because an index or statistics with name "IX_tblTaskError_TaskId" already exists on table dbo.tblTaskError (Microsoft SQL Server, Error: 1913)
What ports are required to be open for Enterprise reporter? (4340031)
See the following documentation regarding ports. ... This will outline the ports needed for each type of discovery, as well as server and node communication.
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