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Título
How to generate a TSR log file -
Descripción
How to generate a TSR log file -
Resolución
The TSR log (or Troubleshooting report) is available from the iDrac version 7 or 8, if the firmware is at 2.10 or later.
If iDrac firmware version is between version 2.10 and 2.30, follow these steps:- Click "Troubleshooting" in the left menu
- Click on the "Tech Support Report" tab
- Click the "Advanced Export Options" link to show more options
- Check the "RAID Controller Log" box
- Check the "I Agree" box
- Click "Export" to start generating the logs
- When the export is complete, click OK and save the file
If iDrac firmware version is later than 2.30, follow these steps:- Click "Troubleshooting" in the left menu
- Click on the "Support Assist" tab
- Click the "Edit Collection Data" button to show more options
- Check the "RAID Controller Log" box
- Click "Apply"
- Click "Export Support Collection" to start generating the logs
- When the export is complete, click OK and save the file