Return
-
Title
Node Stuck In Upgrading Status After Upgrading ER To Version 3.5. -
Description
Enterprise Reporter was upgraded from version 3.2.1 to 3.5 and upgraded node service but it has been stuck in upgrading status for about 3 hours even though the console shows that the current node version is 3.5. -
Resolution
You may try the following:
1- Close and open ER Configuration Manager again and verify if the status is now changed to enabled.
2- If the status still shows upgrading, then reboot Enterprise Reporter server and Enterprise Reporter node server and open the configuration manager console again to validate if the status changed to enabled.
Sometimes, after rebooting the server the node will show up in the console as Faulty, but after a few seconds it should show as enabled.