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One or more storage enclosure(s) are missing/offline, please check whether all required storage enclosure(s) are powered-up and connected to the appliance. (4033065)

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• Title

  One or more storage enclosure(s) are missing/offline, please check whether all required storage enclosure(s) are powered-up and connected to the appliance.

• Description

  The DR is in maintenance mode. It is asking for manual intervention, 

  System State: Manual Intervention Required

  Reason: One or more storage enclosure(s) are missing/offline, please check whether all required storage enclosure(s) are powered-up and connected to the appliance.

• Cause

  Storage External Enclosure maybe out of sync with the DR. 

• Resolution

  General Troubleshooting

  1. Unplug the power of the enclosure and note any positive change in status. 

  2. Power cycle the DR and the EMM in this sequence, power down the DR, power down the EMM Storage Unit, wait a couple of mins, power up the EMM then power up the DR

  3. Try to reseat with the cables intact, and note any positive change in status.

  All these steps can also be combined. 

  Power cycle will usually clear the errors if the EMM storage isn't bad.

  If EMM still fails open a case and provide the dset and basic diagnostic 

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Product(s):

DR Series
MD1200, DR6000, DR4100, DR4000, MD1400, DR6300, DR4300e, DR4300, DR2000v

Topic(s):

Troubleshooting

Article History:

Created on: 1/23/2018
Last Update on: 5/7/2023

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