Return
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Title
Storage External Enclosure 0:0 EMM 0 failed -
Description
Storage External Enclosure 0:0 EMM 0 failedAlerts from the logs:
1 2017-06-23 13:52:43 Storage External Enclosure 0:3 EMM 0 failed.2 2017-06-23 14:19:00 Storage External Enclosure 0:3 failed. Check cable connections between storage controller and Enclosure or BackplaneEvents indicated:
134449 CRITICAL 2017-06-23 13:52:42 Storage External Enclosure 0:3 EMM 0 failed. -
Resolution
General Troubleshooting- Unplug the power of the enclosure and note any positive change in status.
- Power cycle the DR and the EMM in this sequence, power down the DR, power down the EMM Storage Unit,
wait a couple of mins, power up the EMM then power up the DR
- Try to reseat with the cables intact, and note any positive change in status.
Power cycle will usually clear the errors if the EMM storage isn't bad.
If EMM still fails open a case and provide the dset and basic diagnostic