Installation or Upgrade to vRanger 7.6 fails with error:
Error Message: Error in package Visual C++ 10.0 Runtime: Error when running package Visual C++ 10.0 Runtime. Error code: 0x800713EC
Installing: Visual C++ 10.0 Runtime
Applying execute package: VCRedist100x64, action: Install, path: C:\ProgramData\Package Cache\B330B760A8F16D5A31C2DC815627F5EB40861008\vcredist_x64_100.exe, arguments: '"C:\ProgramData\Package Cache\B330B760A8F16D5A31C2DC815627F5EB40861008\vcredist_x64_100.exe" /q'
Error 0x800713ec: Process returned error: 0x13ec
Error 0x800713ec: Failed to execute EXE package.
Error 0x800713ec: Failed to configure per-machine EXE package.
Applied execute package: VCRedist100x64, result: 0x800713ec, restart: None
Error 0x800713ec: Failed to execute EXE package.
Removing cached package: VCRedist100x64, from path: C:\ProgramData\Package Cache\B330B760A8F16D5A31C2DC815627F5EB40861008\
Removing cached package: KillOldProcesses, from path: C:\ProgramData\Package Cache\2E0C5D8AC4A4784EBFAA059599A6EFCE68370D32\
Removed bundle dependency provider: {714cb10d-f982-4ab0-ba45-70badfc6c16b}
Removing cached bundle: {714cb10d-f982-4ab0-ba45-70badfc6c16b}, from path: C:\ProgramData\Package Cache\{714cb10d-f982-4ab0-ba45-70badfc6c16b}\
An error occurred during installation
Error Message: Error in package Visual C++ 10.0 Runtime: Error when running package Visual C++ 10.0 Runtime. Error code: 0x800713EC
Workaround:
First Make sure you're not running any Jobs and Stop the Dell vRanger services | found in Services.msc
1. Go to Programs and Features
2. Look for Microsoft Visual C++ 2010. You'll see between 1 and 3 different versions listed here.
3. Only for the 2010 installations, Right click | Uninstall.
4. After removing them, return to the Installer | Right Click | Properties | General Tab | If you see a button to Unlock, click it and Apply.
5. run the Installer one more time. It should be successful now.
