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Does Unified Communications Command Suite - Diagnostics support monitoring Lagged Database copies? (4272077)
Does Unified Communications Command Suite - Diagnostics support monitoring Lagged Database copies in the Replication Health test? <div>Support for Lagged Database replication is not included in the current version of UCCS-D. This enhancement (TFS00448528) will be evaluated by our Product team for inclusion in a future release of Unified Communications Command Suite - Diagnostics.
How does Spotlight on Messaging (SoM) handle Exchange Internal Message Delivery Health Test on Ex (4252770)
Whilst this is the case, internal message test can run with accounts SOM_ServerA_Mailboxes1 and SOM_ServerB_Mailboxes2. ... What happens when ServerC mounts Mailboxes1? ... Will the test not be able to find an account to run the internal message test?
Scheduled Health Test running 1 hour before or 1 hour after schedule. (4229992)
Health Tests scheduled in the Spotlight on Messaging Management Console are running 1 hour ahead of schedule or 1 hour behind the scheduled time. ... Test scheduled to run at 3:00pm runs at 2:00pm.
Can Office Communication Servers (OCS) be viewed in the same topology context as Exchange and (4248042)
Can Office Communication Servers (OCS) be viewed in the same topology context as Exchange and Blackberry servers? ... This is not currently feasible in Spotlight on Messaging. ... Enhancement Request TF00111562 has been raised for this functionality to be included in a future release of Spotlight on Messaging.
Spotlight on Windows component unlicensed when Spotlight on Messaging connected to Exchange 20 (4253166)
The license for SoW is linked to the SoM Exchange 2003 plug-in. ... In the forthcoming release of SoM (7.5) there’s a single license for all the plug-ins, so this issue will be resolved ... STATUS
Error: "Failed to find mailbox [Account Name] in Active Directory" (4272319)
When setting the "Source and Destination" mailboxes for the test make sure you use the Active Directory "Display Name" as the name of the mailbox you want to use</p>
You receive the following error when trying to launch the Web Reports website - "This implementat (4211018)
You receive the following error when trying to lauch the Messagestats or Spotlight on Messaging Web Reports website - "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."
What ports are required to be open on a Firewall for Unified Communications Diagnostics? (4262591)
What ports are required to be open on a Firewall for Unified Communications Diagnostics to monitor a server placed in a DMZ? ... For more details, see below for port requirements that Unified Communications Diagnostics (UCD) is likely to use:
Error: "The current logged on account does not have permissions" when connecting to an Exchange 2 (4223138)
When connecting to a clustered Exchange 2000 Server, the following error appears: ... For Exchange 2000 Cluster connections, Spotlight on Exchange will not connect using the IP Address, or the Fully Qualified Domain Name.
Diagnostic Console shows blank Active Directory Server in 7.4.1 (4304804)
When viewing an Exchange 2010 server through the Spotlight on Messaging 7.4.1 Diagnostic Console, the Active Directory Servers Drilldown shows a blank "Phantom" entry in the server list. ... Bug in SOM 7.4.1 Exchange 2010 Template
Internal Message Delivery test fails/times out in an Exchange 2010 environment with Exchange 2010 (4287908)
This is often an indication that other memory is corrupt. ... Or, it may complete as failed with the following description: ... “Test failed to complete within 30.0 minutes”. ... Note: External message delivery test or Blackberry message delivery test may report the same errors if these tests are running at the same time as Internal Message Delivery.
Exchange Server Health test giving error "Not enough storage is available to complete this ope (4327884)
Exclude Event ID 1029 from the Exchange Server Health test in question: ... 1. Open the Spotlight on Messaging Management Console ... 2. From the left-pane, right-click | edit the Exchange Server Health test that is displaying the error
TODO: <File description> has stopped working (4319810)
When closing the Diagnostic Console you will see an error similar to below. ... TODO: <File description> has stopped working ... Locale ID: 1033 ... Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
Required prerequisites not met: IIS 6.0 with the following enabled: Common Files, World Wide W (4327669)
Below are the Minimum IIS 7 requirements to install the Spotlight on Messaging Webreports. ... Note: Make sure you are installing them from the Autorun.exe if you try and install from the SpotlightonMessaging.msi and you have UAC enabled you will not be able to get past the prerequisites screen.
What is the Spotlight Distributed Collector Recovery Tasks purpose. (4328050)
The Spotlight Distributed Collector Recovery Task, monitors the Spotlight Distributed Collector service every 15 minutes if it is not responding properly the executable that the task is calling will restart the service to prevent Health tests from failure.
Test Not Complete Disk Space. WMI connection failed on server <ServerName> , because The ne (4319012)
You will see a error similar to this in the Details of the not completed Test. ... WMI connection failed on server <ServerName> , because The network path was not found.Verify that WMI is enabled on the server and the user account used for test execution has sufficient rights on <ServerName>.
Server <ServerName> belongs to a different Exchange Organization (4324091)
<p>When trying to connect to your BlackBerry BESMgmt configuration database with in the Management console you will get this error.
Error: "Service Spotlight Diagnostic Test Engine (Spotlight Diagnostic Test Engine) failed to sta (4254998)
The following error may be encountered when attempting to upgrade Spotlight on Messaging to 7.5: ... Verify that you have sufficient privileges to start system services". ... The service account under which the installation is attempted has sufficient privileges but the error persists.
External Delivery test fails for mailboxes hosted by server that is part of a Database Availab (4262322)
Spotlight on Messaging (SoM) is looking for the tracking logs on the home server, instead of the current active copy. ... STATUS ... Change Request TF00136190 has been raised for this usse to be fixed in a future release of Spotlight on Messaging.
How do I change my details on my profile page with in the Support link website (4324296)
<p>How do I change my details on my profile page with in the Support link website</p> <p>Call the 1-800-306-9329 and Press the option for Technical Support and one our out Support Administrators will be able to change that information for you.
When installing Spotlight on Messaging you receive the message "The user executing the installer (4211063)
When installing Spotlight on Messaging you receive the message "The user executing the installer does not have permission to check domain accounts. ... Please run the installer as a domain user."
There is no data showing up in the Spotlight on Messaging Webreports. (4319708)
You will need to successfully run all of the various health tests Spotlight on Messaging offers to use all of the Webreports.
<span style="font-size: 9pt; color: #222222; font-family: 'arial','sans-serif'">How does Spotl (4323997)
Spotlight on Messaging uses Microsoft's windows performance counters to calculate the Memory\Pages/sec data, those values are populated in the reports when the server health tests run. ... The Memory\Pages/sec counter monitors the number of pages read from or written to disk to resolve hard page faults.
<span style="font-size: 9pt; color: #222222; font-family: 'arial','sans-serif'">When trying to (4219092)
When trying to send a test message from Spotlight on Messaging you receive the message - "test email could not be sent to the recipient" ... Make sure that you have specified a valid SMTP server, capable or relaying SMTP messages with Anonymous authentication enabled, in the Notifications section of the Spotlight Management Console.
Not Completed. Verify that the instance name is configured correctly. The performance counter may (4324226)
The BlackBerry Server Health test reports Not completed results for the BlackBerry Server\Connection State(<All Instances>) counter when monitoring BlackBerry 5.0 Service Pack 1 servers, you may see a similar error to below.
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