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Unified Communications Diagnostics 8.5.2 - Data Recorder User Guide

Inhaltsnavigation

Introducing the UC Diagnostics Data Recorder

About the Data Recorder Minimum System Requirements Starting the Data Recorder Data Recorder Mode

Using the Data Recorder Mode

Using the Help Desk Mode

Using the Debug Logging Feature

Frequently Asked Questions

About Data Recorder Mode

Where are the Data Recorder files stored? How can I tell if the Diagnostic Console is playing recorded data? How can I view and edit the data files?

About Help Desk Mode

What is Help Desk mode? Why is Help Desk mode useful?

Why is Help Desk mode useful?

Help Desk mode provides the following functionality:

•

Allows multiple Diagnostic Console clients the ability to monitor the same server while collecting data only once.

•

Allows users the ability to view data from a server without obtaining administrative privileges.

•

Allows Diagnostic Console Internet users the ability to pass through firewall protection using proper HTTP protocol.

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