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Stat 6.1 - System Administration Guide

Overview of Stat Administration Administrative Utilities Stat Security General Maintenance Tables
System Maintenance Service Domain Maintenance Department Maintenance Issue Tracking Maintenance Country Maintenance Customer Maintenance Object Type Maintenance PeopleSoft Environment Connection Maintenance Pre/Post Migration Steps Parameters Oracle Applications Configuration Oracle Applications Connection Maintenance Generic Application Connection Maintenance Schema Object Parameters Maintenance Data Object Maintenance PeopleSoft Search Configurations Stat Report Definition Maintenance Version Control Management Connection Maintenance
Service Domain-Specific Maintenance Configuring the Stat Central Agent Email Configuration Object Security Appendix: Sample Service Domain Configuration Appendix: User Class Rights Appendix: Creating a Staging Database Appendix: Database Tuning Appendix: Oracle Applications File Type Directory Appendix: Ports and Firewalls Appendix: Stat Web Services Appendix: Troubleshooting Chart Appendix: stat.conf Configuration Appendix: Custom Report Files

Parameters Tab

The Parameters tab defines miscellaneous configuration settings in Stat, such as the maximum file size of CSR attachments, the minimum number of characters in user IDs, the sort and filter settings on maintenance tables, the option to archive 3rd party objects, and the timeout period for Web Service connections. For Oracle Applications, you can define the patch backout default value, the timeout multiplier factor for Oracle Agents, and the communication protocol.

The miscellaneous settings you can configure in the Parameters tab include:

Max file size for CSR attachment

The default 50MB size of CSR attachments is the recommended maximum. Attachments larger than 50MB can adversely affect performance. For more information on CSR attachments, see the book, Stat User Guide, Chapter 3, “Change/Service Requests.”

OA Agent Wait Multiplier
(Ora Apps Only)

For objects that are particularly large, the Stat Central Agent may time out while waiting for an Oracle Agent to finish archiving and migrating the objects. The default time is 30 seconds. However, you can increase or decrease this time by specifying a multiplier. To increase the time, enter a factor greater than 1. The value 2, for example, doubles the time amount to 60 seconds. To decrease the time, use decimals. The value .5, for example, decreases the time by half, or 15 seconds.

Prompt to save filter/sort order if it is changed

You can configure Stat to save automatically any changes users make to the sort order or filter settings on a particular maintenance table. The default value for both parameters is No, meaning Stat saves changes automatically and not display the message prompt. However, if you want Stat to display a message prompt that gives users the option of not saving any changes to the sort or filter settings, enter the value Yes for either parameter.

Disable Patch Backout Default Value
(Ora Apps Only)

When scheduling a patch application request, this option determines whether or not Stat executes a patch impact analysis, which means the patch cannot be backed out later. Because applying patches can take time, this option is available for users who do not want to commit the system resources necessary to enable the backout option for a particular patch. Enter “Yes” if you want the Disable Patch Backout option selected by default, or “No” if you want the option de-selected by default.

Timeout period for idle Web Service Connections

Stat supports timing out idle Web Service connections. The default value is 3000 seconds. Increase or decrease the default setting by entering the number of seconds.

Max number of characters in user id

The default number of characters that must be used in a Stat user ID is a minimum of 2. Enter the value you want to change the minimum number of characters

CSR date range lower/upper limit

The lower and upper limit of the date range available on CSRs. These values are expressed in a DDMMMYYYY format. The default lower range is 01 January 1998 and the default upper range is 01 January 2015.

Archive 3rd party objects

If you are integrating Stat with a 3rd party version control management (VCM) tool, you can specify whether you want the objects selected from the VCM repository archived in Stat or just a pointer to those objects. Selecting the option No means that Stat only archives the pointer to an object, not the object itself.

Require users to enter override comments

Selecting the option Yes means that whenever a user overrides the approval requirements for a CSR status transfer, object migration, or patch application, they are prompted to document the reason they are overriding the requirement.

Retention days for MERC_WAKE table

Number of days to save data once it is marked as inactive. This affects the display on the Tools | Stat Central Agent Status window and Stat Oracle Agent Windows.

Stop migration on error

If selected, the Stat Central Agent stops migrating objects once an error is encountered. With proper security rights, users can override this option when setting up a migration.

Number of days on Migration Console

The number of days information regarding an object migration is displayed in the Migration Console. The information itself is retained in the database, and earlier migrations can be displayed by setting this number higher.

Restricted CSR attachment file extensions

If there are certain types of files you do not want users opening directly from the Attachments tab (such as executables and .bat files), list the extensions here.

Use IP address when looking up SCA

Selecting the option No means the addressHost name is used to resolve Stat Central Agent's IP address (preferred). Selecting the option Yes means the IP address is used to find the Stat Central Agent. Sites with Natted firewalls should always start with the Host name.

Report maximum number of records allowed

Limits the maximum number of records for a generated report. When the generated report reaches the limit, a warning message displays. The default value is 30,000.

DB Scripts Tab

The DB Scripts tab displays in read-only format a history of all the installation and upgrade scripts that have been run against the Stat database. This information can be exported as a plain text or Excel file which can then be sent to Quest Support for troubleshooting purposes.

For each script, the tab shows the version of Stat it was run for, the time it was run, and the user that ran the script and the name of the machine it was run on.

CSR History Tab

The CSR History tab displays a list of all the CSR and object management activities that are tracked in Stat’s change history records. By default, all activities are tracked, but because this amount of information can grow to an unmanageable size, Stat gives system administrators the ability to select the types of information they want included in the change history records.

CSR activity is tracked by recording changes to the detail fields of the CSR window. Object management activity is tracked when an object is added, locked, unlocked, reassigned, or removed.

To stop recording the change history of any particular CSR activity or object management activity, deselect its corresponding value in the CSR History tab and select Apply.

Approvals Tab

Options in this tab include:

Delay Workflow Approvals

If selected, delays the notification of status transfer approval requests in a workflow until all other transfer rules have been marked complete.

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