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Recovery Manager for AD 10.2.2 - User Guide

Overview Getting started
Permissions required to use Recovery Manager for Active Directory Recovery Manager Console Getting and using help Configuring Windows Firewall Using Computer Collections Hybrid Recovery with On Demand Recovery Managing Recovery Manager for Active Directory configuration Licensing
Backing up data
Permissions required for the Backup operation Managing Backup Agent Using a least-privileged user account to back up data Using Managed Service Accounts Active Directory backups vs Windows System State backups Creating BMR and Active Directory backups Using the Backup Wizard Retrying backup creation Enabling backup encryption Backing up AD LDS (ADAM) Backing up cross-domain group membership Backing up distributed file system (DFS) data Backup scheduling Setting performance options Setting advanced backup options Unpacking backups Using e-mail notification Viewing backup creation results
Restoring data
Getting started with Active Directory recovery Managing deleted or recycled objects Restoring backed up Active Directory components Integration with Change Auditor for Active Directory Using granular online restore Restoring AD LDS (ADAM) Selectively restoring Active Directory object attributes Restoring objects in an application directory partition Restoring object quotas Restoring cross-domain group membership Performing a restore without having administrator privileges Reports about objects and operations Using complete offline restore Offline restore implications Restoring SYSVOL authoritatively Performing a granular restore of SYSVOL Recovering Group Policy Restoring data from third-party backups Using the Extract Wizard Restoring passwords and SID history
Full Replication Consolidating backup registration data Monitoring Recovery Manager for Active Directory Using Management Shell Collecting diagnostic data for technical support Appendices
Frequently asked questions Best practices for using Computer Collections Best practices for creating backups Ports Used by Recovery Manager for Active Directory Backup Wizard Online Restore Wizard Online Restore Wizard for AD LDS (ADAM) Group Policy Restore Wizard Repair Wizard Extract Wizard Technical characteristics Events generated by Recovery Manager for Active Directory

Step 1: Use Diagnostic Data Collector to automatically gather data

To automatically gather diagnostic data
  1. In the Recovery Manager Console, right-click the computer collection or the domain controller from the right-pane and select Collect diagnostic data… from the shortcut menu.

  2. If you need to collect diagnostic data for the Recovery Manager Console machine, right-click on the Console root and select Collect diagnostic data….

  3. Use the Drop folder text box to specify the local or UNC path to the folder where you want to save the diagnostic data to be collected. The collected data is saved to a .zip file, e.g. CollectedLogs_10_20_2015

  4. Specify credentials to access the domain controllers.

  5. Select the Delete collected logs from domain controllers option to delete collected RMAD\RMADFE logs from domain controllers.

  6. Click the Collect button and wait for the operation to complete.

If you successfully collected data, you can submit the .zip file to Quest technical support. Otherwise, complete Step 2: Gather remaining data manually.


Step 2: Gather remaining data manually

Perform the next steps for each domain controller from which you could not successfully collect data in Step 1: Use Diagnostic Data Collector to automatically gather data.

To gather diagnostic data manually
  1. Create a temporary folder on the local disk of the target domain controller.

  2. Copy Collectdcdata.cmd from the Recovery Manager for Active Directory installation folder to the folder you created in step 1 of this procedure.

  3. Run the Collectdcdata.cmd file in the location to which you copied it and wait for the script to complete.

    The collected diagnostic data is saved to the CollectedData folder created in the location where you ran the Collectdcdata.cmd file.

  4. Rename the CollectedData folder so that its name reflects the name of the domain controller from which you collected data.

  5. Add the folder to the .zip file created in Step 1: Use Diagnostic Data Collector to automatically gather data.

    Now you can submit the .zip file to Quest® technical support.




Frequently asked questions


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