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Rapid Recovery 6.7 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Denying a replication request

Complete the steps in the following procedure to deny a replication request sent to a third-party Core from a customer.

To deny a request without reviewing it, see Ignoring a replication request from a customer.

  1. On the target Core, navigate to the Rapid Recovery Core Console.
  2. From the icon bar, click [Replication] (Replication).
    The Replication page appears.
  3. On the Replication page, click Request (#).

    The Pending Replication Requests section appears.

  4. Under Pending Replication Requests, click the drop-down menu next to the request you want to review, and then click Review.

    The Review Replication Request window appears.

  5. Click Deny.

    Replication is denied. Notification of denial appears under Alerts on the Events page of the source Core.

Ignoring a replication request from a customer

As a third-party service provider of a target Core , you have the option to ignore a request for replication sent from a customer. This option could be used if a request was sent by mistake or if you want to deny a request without reviewing it.

For more information about replication requests, see Reviewing a replication request from a customer.

Complete the following procedure to ignore a replication request from a customer.

  1. On the target Core, navigate to the Rapid Recovery Core.
  2. From the icon bar, click [Replication] (Replication).
    The Replication page appears.
  3. On the Replication page, click Request (#).

    The Pending Replication Requests section appears.

  4. Under Pending Replication Requests, click the drop-down menu next to the request you want to ignore, and then click Ignore.
  5. On the Ignoring request dialog box, click Yes to confirm the command.

    Notification that the request has been ignored is sent to the source Core, and the request is removed from the Replication page on the target Core.

Adding a machine to existing replication

After replication is established between a source and target Core, it is possible to add new protected machines to replicate to the target. Complete the steps in the following procedure on the source Core to add a new protected machine to a paired target Core for replication.

For more information about replication, see Replication and Replicating to a self-managed target Core.

  1. Navigate to the Rapid Recovery Core console of the source Core.
  2. On the button bar, click [Replication] Replicate.
    The Replication Wizard opens to the Protected Machines page.
  3. On the Protected Machines page, select the protected machines you want to replicate, and then use the drop-down lists in the Repository column to select a repository for each protected machine.
  4. If you want to perform the seeding process for the transfer of the base data, complete the following steps:

    NOTE: Because large amounts of data need to be copied to the portable storage device, an eSATA, USB 3.0, or other high-speed connection to the portable storage device is recommended.

    1. On the Protected Machines page of the Replication Wizard, select Use a seed drive to perform initial transfer.
      • If you currently have one or more protected machines replicating to a target Core, you can include these machines on the seed drive by selecting the option Include already replicated recovery points in the seed drive.
    2. Click Next.
    3. On the Seed Drive Location page of the wizard, use the Location type drop-down list to select from the following destination types:
      • Local
      • Network
      • Cloud
    4. Enter the details for the archive as described in the following table based on the location type you selected in step c.
      Table 97: Archive details
      Option Text Box Description

      Local

      Output location

      Enter the location for the output. It is used to define the location path where you want the archive to reside; for example, D:\work\archive.

      Network

      Output location

      Enter the location for the output. It is used to define the location path where you want the archive to reside; for example, \\servername\sharename.

      User Name

      Enter a user name. It is used to establish logon credentials for the network share.

      NOTE: Optionally, you can select credentials for a user in the Credentials Vault, or you can save credentials you add here to the vault. For more information, see Credentials Vault.

      Password

      Enter a password for the network path. It is used to establish logon credentials for the network share.

      Cloud

      Account

      Select an account from the drop-down list.

      NOTE: To select a cloud account, you must first have added it in the Core Console. For more information, see Adding a cloud account.

      Container

      Select a container associated with your account from the drop-down menu.

      Folder Name

      Enter a name for the folder in which the archived data is to be saved. The default name is Rapid-Recovery-Archive-[DATE CREATED]-[TIME CREATED]

    5. Click Next.
    6. On the Seed Drive Options page of the wizard, enter the information as described in the following table.
      Table 98: Seed drive options
      Item Description

      Maximum Size

      Large archives of data can be divided into multiple segments. Select the maximum amount of space you want to reserve for creating the seed drive by doing one of the following:

      • Select Entire Target to reserve all available space in the path provided on the Seed Drive Location page (for example, if the location is D:\work\archive, all of the available space on the D:\ drive is reserved).
      • Select the blank text box, enter an amount, and then select a unit of measurement from the drop-down list to customize the maximum space you want to reserve.

      Recycle action

      In the event the path already contains a seed drive, select one of the following options:

      • Do not reuse. Does not overwrite or clear any existing seed data from the location. If the location is not empty, the seed drive write will fail.
      • Replace this Core. Overwrites any pre-existing seed data pertaining to this Core but leaves the data for other Core s intact.
      • Erase completely. Clears all seed data from the directory before writing the seed drive.

      Comment

      Enter a comment that describes the seed drive.

      Add all Agents to Seed Drive

      Select this option to replicate all protected machines on the source Core using the seed drive. This option is selected by default.

      Build recovery point chains (fix orphans)

      Select this option to replicate the entire recovery point chain to the seed drive. This option is selected by default.

    7. Do one of the following:
      • If you cleared the Add all Agents to Seed Drive check box, click Next.
      • If you selected Add all Agents to Seed Drive, go to step 5.
    8. On the Protected Machines page of the wizard, select the protected machines you want to replicate to the target Core using the seed drive.
  5. Click Finish.

Consuming the seed drive on a target Core

Complete the follow procedure to consume the data from the seed drive file on the target Core.

This procedure is only necessary if a seed drive file was created as part of Replicating to a self-managed target Core or Replicating to a third-party target Core.

  1. If the seed drive file was saved to a portable storage device, such as a USB drive, connect the drive to the target Core.

    NOTE: If the seed data is comprised of multiple segments, all segments must be available in the location type you specify in step 4. For example, all segments should be attached to the local target Core server, in the same network directory, or in the same cloud account container.

  2. On the target Core, open the Rapid Recovery Core Console, and from the icon bar, click [Replication] (Replication).
    The Replication page appears.
  3. On the Replication page, under Incoming Replication, click the drop-down menu for the correct source Core, and then select Consume.

    The Consume dialog box appears.

  4. In the Location type field, select one of the following options from the drop-down list:
    • Local
    • Network
    • Cloud
  5. Enter the details for the seed drive archive file, as described in the following table based on the location type you selected in step 4.
    Table 99: Archive details
    Option Text Box Description
    Local Location Enter the path for the archive.
    Network Location Enter the path for the archive.
    User name Enter the user name. It is used to establish logon credentials for the network share.
    Password Enter the password for the network path. It is used to establish logon credentials for the network share.
    Cloud Account

    Select an account from the drop-down list.

    NOTE: To select a cloud account, you must first have added it in the Core Console. For more information, see Adding a cloud account.

    Container Select a container associated with your account from the drop-down menu.
    Folder name Enter the name of the folder in which the archived data is saved; for example, Rapid-Recovery-Archive-[DATE CREATED]-[TIME CREATED]
  6. Click Check File.

    The Core searches for the file.

    After finding the file, the following text boxes appear in the Consume dialog box, pre-populated with the data gathered from step 4, step 5, and the file.

    • The Date Range displays the dates of the oldest and newest recovery points contained in the seed drive.
    • Any comments entered when the seed drive was created are automatically imported.
  7. On the Consume dialog box, under Agents, select the machines for which you want to consume data.
  8. Click Consume.
  9. To monitor the progress of consuming data, view the [Events] Events page.
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