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For information about changing a license key in the AppAssure software, see the topic, “Changing A License Key” in your DL Series User's Guide at dell.com/support.manuals. |
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Refer to the following topics for more information about working with license pools.
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A license pool is used to administer (non-trial) software licenses in the Dell Data Protection | Rapid Recovery License Portal. The number assigned to the pool indicates how many licenses can be allocated. Each group maintains a number (or pool) of allocated licenses, and a license pool with an Unlimited designation, represents an unlimited pool of licenses. For a subgroup, licenses are drawn from the parent license pool. License pools can be set at group and subgroup levels and at the Core level for appliances. See the topic Understanding Groups for more information about groups and licenses and how they differ for software and appliances.
Therefore, license pools can have the following states in the License Portal:
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License Pool - The limit that applies to the sum of protected physical machines and protected virtual machines. |
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Physical License Pool - A limit on the number of physical protected machines. |
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Virtual License Pool - A limit on the number of protected Virtual Machines, if applicable. |
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Capacity License Pool - A limit that applies to the data in use, that is, the sum all used space on protected volumes. |
In the License Portal, you can block agents or downgrade agents to a trial license, which frees the associated licenses and adds them back to the license pool. For information about how to block or downgrade an agent, see the topic, Working with Agent Machines.
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License Key - To download the license key file to your browser. |
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Legacy Key - To view the license key (for AppAssure 5.4.1 versions and prior). The License Key dialog box appears showing the license key associated with the current group. |
You can easily view your license numbers from within the License page.
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For software groups, on the License page, click the License Numbers link. The License Numbers dialog box appears to display your registered license numbers. |
NOTE: If you have a non-phone home (NPH) license key (for an appliance group), you can request to have an email sent to you that contains the key. The email will be sent only to the registered user. To do so, on the License page, click the NPH Keys link. |
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For an appliance group, on the License page, the table displays appliance-only license numbers. If you have both appliances and software licenses, you can click Add License, which opens the License Numbers dialog box, to view all license number (both software and appliance). |
For information about adding license numbers, see the topic, Adding a License to the License Portal.
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