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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Configuring Media Manager settings for tape devices

To configure Media Manager settings for tape devices:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, under Services, click Media Manager. In the Media Manager dialog box, under General Settings, configure the following settings.
 
Table 129. Device settings controlled by Media Manager
Setting
Description

Do not describe device activity in device window

Select this check box to stop status updates on the Device Activity page. It may help reduce the load on the NetVault Server when several backup devices are added to the server.

Do not display drives that are available but not active

Select this check box to hide the offline devices on the Device Activity page.

Only check available drives and media when processing a media request

Select this check box to only check for available drives and media when a media request is received. It can be useful in large environment to reduce the network traffic generated by automatic checks. However, it may cause a delay in job startup when several jobs are started at the same time.

Only check available drives when processing a media request

Select this check box to only check for available drives when a media request is received.

Only check available media when processing a media request

Select this check box to only check for available media when a media request is received.

Do not issue Prevent/Allow Media Remove commands to drives

During backup and restore operations, the Media Manager issues PREVENT/ ALLOW MEDIUM REMOVAL SCSI commands to move a tape to or from a drive. If your library software can handle tape removal or ejection by itself and does not require any explicit commands to be sent to the drive, you can select this check box. When this check box is selected, the Media Manager skips the PREVENT/ALLOW MEDIUM REMOVAL SCSI commands during device operations.

Do not open a device if the serial number has changed

Select this check box to stop issuing commands to a device whose serial number has changed since its last configuration for NetVault.

Unavailable device retry interval

Type or select the interval at which NetVault tries to locate unavailable devices. The retry interval is specified in minutes. The default value is 30 minutes.

Allow library modification when jobs are running

Select this check box to allow a user to modify the library settings while it is in use.

Do Not Scan Unknown Media

When you add tapes to a library, and close the door (or restart the library), NetVault takes inventory by reading the media barcodes. If NetVault cannot find the barcode for a piece of media, it marks that tape as “UNKNOWN.” NetVault loads each unknown tape into one of the drives to scan for backups and on-tape indices. On large systems, this process can increase the burden on the drive resources. If you do not want to scan unknown tapes and leave them as “UNKNOWN,” select this check box.

This setting applies to all new libraries that are added to the NetVault Server. It does not change the setting for existing libraries. To apply this setting to an existing library, you must remove the library and re-add it.

3
Click Apply to apply the new settings and close the dialog box.

Configuring Media Manager settings for backup indexes

To configure Media Manager settings for backup indexes:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, under Services, click Media Manager. In the Media Manager dialog box, under General Settings, configure the following settings.
 
Table 130. Index-related settings
Setting
Description

Days of inactivity before an index is compressed

The online indexes are automatically compressed after 30 days of inactivity. To change the default inactivity period for index compression, type or select the new value.

To disable automatic compression of online indexes, set this option to zero (0).

Hours between scans for indexes to be compressed

This setting determines the interval at which the Media Manager scans the Media Database to identify backup indexes that can be compressed. The default value is 12 hours. To change the default interval, type or select a new value.

To disable Media Manager scans for index compression, set this option to zero (0).

Maximum number of indexes to be compressed/ uncompressed/offlined at a time

This setting determines the maximum number of backup indexes that can be simultaneously compressed, decompressed, or taken offline. The default value is 200 indexes. To change the default setting, type or select a new value.

Minimum Space For Index Decompression

The compressed backup indexes are automatically decompressed when you try to browse or restore the corresponding saveset. The minimum amount of space for index decompression is set to 500MB by default. This space is reserved on the drive or partition on which the NetVault Database resides. To change the minimum space for index decompression, type or select the new value. The space requirement is specified in MB.

A decompression request fails in the following circumstances:

•
The available space on the target drive or partition is less than the minimum required space.
•
The specified amount of free disk space is not available on the target drive or partition after index decompression.
When NetVault Database receives a decompression request, it reads the index header to determine its decompressed file size. The request is not completed if after decompression the free disk space on the target drive or partition would be less than the specified amount.

If the decompression request fails, an error message is displayed. If the request was issued manually, the message is displayed on the Create Restore Job page. When index decompression is performed automatically, the message is displayed on the View Logs page.

Days of inactivity before an index is offlined

To automatically delete online indexes after a specified period of inactivity, type or select the value. The inactivity period is specified in number of days. The default value is zero (0), which disables automatic deletion of online indexes.

Hours between scans for indexes to be offlined

This setting determines the interval at which the Media Manager scans the Media Database to identify backup indexes that can be taken offline. The default interval is 24 hours. To change the default interval, type or select a new value.

To disable Media Manager scans for online index deletion, set this option to zero (0)

Life Of Index When Loaded From Offline

The nvrestore CLI utility automatically imports an offline index if it is needed for a restore job.

This setting determines how long the indexes imported by the nvrestore utility are retained in the NetVault Database. The default value is one (1) day. To change the default setting, type or select the number of days you want to retain the index. This value must be specified in number of days.

3
Click Apply to apply the new settings and close the dialog box.

Configuring Media Manager settings for RAS devices

To configure Media Manager settings for RAS device:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, under Services, click Media Manager. In the Media Manager dialog box, under General Settings, configure the following settings.
 
Table 131. Media Manager settings for RAS devices
Setting
Description

Offline RAS device after timeout time

The timeout value for determining that a RAS device is not responding. The default value is 7200 seconds. To change the default setting, type or select a new value. After the timeout expires, NetVault sets the device status to offline.

Number of attempts (retries) for onlining a RAS device

The number of times NetVault tries to contact an offline RAS device in an attempt to bring it back online. The default value is 3. If you set this value to zero (0), no attempts are made to bring the device back online.

Cancel online RAS device batch after timeout time

The amount of time NetVault waits for a response from the RAS device before canceling the Media Manager batch that is trying to bring the device back online. The default value is 300 seconds.

RAS device start transfer batch timeout time

The amount of time NetVault waits for a RAS device to begin data transfers. The default value is 30 seconds. You can change it to any value between 10 and 300 seconds.

RAS segment deletion batch timeout time

This setting determines the timeout interval for a batch request for deleting backup segments and indexes from disk-based storage devices. The default value is 300 seconds. If the task completion response is not received within this interval, the Media Manager cancels the current request, and sends a new request.

When deleting large savesets, you can increase the timeout interval to allow the request to be completed before the timeout period elapses. The timeout interval can be between 300 and 3600 seconds.

Max number of RAS segments can be deleted in one batch

By default, the Media Manager removes a maximum of 500 RAS segments per iteration. The value for this setting can be between 100 and 100000.

Max number of RAS Indexes can be deleted in one batch

By default, the Media Manager removes a maximum of 500 RAS segments per iteration. The value for this setting can be between 100 and 100000.

3
Click Apply to apply the new settings and close the dialog box.

Configuring transfer update settings for foreign RAS devices

NetVault writes the data transfer statistics for Data Domain Systems to the stats.stnz file. The nvstatsmngr process uses this file and requires that it is regularly updated. However, frequent updates can have a significant performance impact on the system.

By default, NetVault updates the stats.stnz file after every 5 seconds or 10 blocks of data transfer. You can change this default setting from the Change Settings page.

To configure transfer update settings for Data Domain Systems:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, under Services, click Media Manager. In the Media Manager dialog box, under Foreign RAS Device Configuration, configure the following settings:
•
Transfer Update Frequency (Blocks): By default, NetVault updates the stats.stnz file after every 10 blocks of data transfer. To change the default setting, type or select a new value.
•
Transfer Update Frequency (Seconds): By default, NetVault updates the stats.stnz file after every 5 seconds. To change the default interval, type or select a new value. The time interval is specified in number of seconds.
3
Click Apply to apply the new settings and close the dialog box.
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