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NetVault 13.0 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Labeling tape media

Each piece of media, whether a tape cartridge or a virtual tape in a VTL, uses a label for identification. Media items can be labeled using media barcodes, system-generated strings, or user-defined strings. You can manually assign labels to blank media or automatically label the media during a backup.

By default, NetVault assigns a system-generated string to a blank media item. You can modify the configuration settings to use media barcodes as the default labels. For more information, see Configuring general settings for Media Manager.

The following sections describe the procedures that you can use to assign media labels to blank tapes:

•
Labeling multiple tapes in a library in list view
•
Labeling multiple tapes in a library in tree view
•
Labeling a single tape in list view
•
Labeling a single tape in tree view
Labeling multiple tapes in a library in list view
To label multiple tapes in a library:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the icon to locate the library, and then click the corresponding Manage Library icon .
3
On the Tape Library Management page, click Media Label, and configure the following options.
 
Table 105. Tape media labeling
Option
Description

Type of Media

Select the type of media that you want to label. The available options are:

•
Blank: Select this check box to label any blank, non-labeled piece of media in a device that is accessible to the NetVault Server.
•
Other: Select this check box to label media types that do not belong to any category listed here.
•
NetVault 5: Select this check box to label any piece of media that was used to back up data with NetVault 5.x.
•
Reusable: Select this check box to label reusable media items.

Type of Label

Select the type of media label. The available options are:

•
Barcode: To use media barcodes as the media labels, select this option.
•
Machine and Date: To use a system-generated string as the media label, select this option. This string consists of the NetVault Server Name, the current date, and a seed number.
•
User Defined: To assign user-defined label, select this option, and provide the following details:
– Label: Specify the string that you want to use as the media label.
A label can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. NetVault does not support a “%” character in the string.
There is no length restriction on media and group labels. However, the combined display range for the media label, barcode and group label is 100 characters. Therefore, a maximum of 40 to 50 characters is recommended for the media and group labels.
– Seed: To identify individual media items, a sequential number is added to the user-defined string. The option defines the initial value for the sequence. This value is increased by one for each item. The default value for this option is one.

Group Label

To add the media items to a group, select the group label in the list. If you want to create a group label, type the string.

A label can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. Group labels are case-insensitive.

All Media in List

To label all media items in the selected library, select this check box.

Media to Label

To label specific media items, select the individual media items in the list.

To select consecutive items, hold down the Shift key while clicking with the mouse button; to select non-consecutive items, hold down the Ctrl key while clicking with the mouse button.

4
Click OK to save the settings.
Labeling multiple tapes in a library in tree view
To bulk label media items or media groups, follow these steps:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate and click the target library.
3
Click Bulk Label.
4
In the Bulk Label Media window, configure the following parameters:
 
* 
NOTE: The bulk media labeling and grouping features are not applicable to NetVault SmartDisk Device.
•
Type of Media to Label: Select the type of media to be labeled:
•
Blank: Select this check box to label any blank, non-labeled piece of media in a device that is currently accessible to the NetVault Server.
•
Other: Select this check box to bulk label media types that do not belong to any category listed here.
•
NetVault 5: Select this check box to label any piece of media that was used to back up data with NetVault 5.x.
•
Reusable: Select this check box to label a piece of media that is marked as reusable.
•
Type of Label: Select the type of media label:
•
Barcode: To use media barcodes as the media labels, select this option.
•
Machine and Date: To generate a string using the NetVault Server Name, Current Date, and a Seed Number, select this option.
•
User: To assign a user-defined label, select User, and enter the following details:
•
Label: Enter the string to be used as media label. NetVault does not support a “%” character in the string. A media label can contain alphanumeric and non-alphanumeric characters, but it cannot include Non-English characters.
 
* 
NOTE: There is no length restriction on media and group labels. However, the combined display range for the media label, barcode, and group label is 100 characters. Therefore, a maximum of 40-50 characters is recommended for the media and group labels.
•
Seed: For the identification of individual media items, NetVault adds a sequential number to the user-defined string. The Seed parameter provides the initial value for the sequence. This value is incremented by one for each media item. The default value for Seed is one.
•
Group Label: To add the media items to a group, select the group label in the list. If you want to create a new group label, enter the string. The group label can contain alphanumeric and non-alphanumeric characters, but it cannot include Non-English characters.
Group labels are case-insensitive. NetVault does not distinguish between uppercase and lowercase letters in a media group label while creating and using media groups.
•
Select Media Items: Select the applicable method:
•
Select Individual Media Items: In the media list, select the individual media items for labeling. To select consecutive items, hold down the Shift key while clicking with the mouse button; to select nonconsecutive items, hold down the Ctrl key while clicking with the mouse button.
•
Select All Media Items: To label all media items in the list, select the All Media in List check box.
•
Enter ‘LABEL’ to Confirm Request: To confirm bulk labeling, enter LABEL in the box. This string is case insensitive.
5
Click OK.
Labeling a single tape in list view
To label a single tape:
1
In the Navigation pane, click Manage Devices, and in the list of devices, click the icon to open the library that contains the tape.
2
If the tape is loaded in a drive, click the drive or the corresponding Manage Drive icon .
Otherwise, click the Slots link or the corresponding Manage Slots icon to open the Slot Browser. In the list of slots, select the slot that has the tape.
3
Click Label, and in the Media Label dialog box, configure the following options.
 
Table 106. Labeling a single tape (list view)
Option
Description

Label

Specify a label for the tape.

A label can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. NetVault does not support a “%” character in the string.

There is no length restriction on media and group labels. However, the combined display range for the media label, barcode and group label is 100 characters. Therefore, a maximum of 40 to 50 characters is recommended for the media and group labels.

Group Label

To add the tape to a group, select the group label in the list. If you want to create a group label, type the string.

A label can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. Group labels are case-insensitive.

Offsite Location

Specify the off-site location for the tape.

4
Click OK to save the settings and close the dialog box.
Labeling a single tape in tree view
To label a single tape:
1
In the Navigation pane, click Manage Devices, and in the list of devices, open the library that contains the tape.
2
In the list of slots, click the slot that has the tape and then click Properties.
3
In the Media Label dialog box, configure the following options.
 
Table 107. Labeling a single tape (tree view)
Option
Description

Media Label

Specify a label for the tape.

A label can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. NetVault does not support a “%” character in the string.

There is no length restriction on media and group labels. However, the combined display range for the media label, barcode and group label is 100 characters. Therefore, a maximum of 40 to 50 characters is recommended for the media and group labels.

Group Label

To add the tape to a group, select the group label in the list. If you want to create a group label, type the string.

A label can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. Group labels are case-insensitive.

Offsite Location

Specify the off-site location for the tape.

Tape Format

Select MTF on Windows and CPIO on Linux/UNIX.

4
Select Read Only or Unusable check box as per your requirement.
5
Click OK to save the settings and close the dialog box.

Blanking tape media

Blanking a tape deletes or erases the backup data residing on the tape. It removes the NetVault header from the tape and deletes the media label and removes any group association. Blanking a tape also removes the indexes for backups stored on the selected tapes from the NetVault Database.

After blanking, a tape becomes available to NetVault for storing future backups. Hence, before blanking a media, ensure that tenant’s savesets are not present on that media.

To purposely destroy the data that is stored on a tape, you must blank it from NetVault and have its data securely removed by tools that are designed for such purposes.

The following sections describe the procedures that you can use to blank tape media:

•
Blanking multiple tapes in a library in list view
•
Blanking multiple tapes in a library in tree view
•
Blanking a single tape in list view
•
Blanking a single tape in tree view
Blanking multiple tapes in a library in list view
To blank multiple tapes in a library:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the icon to locate the library, and then click the corresponding Manage Library icon .
3
On the Tape Library Management page, click Bulk Blank, and configure the following options.
 
Table 108. Bulk blank
Option
Description

All media in list

To blank all media items in the Media that can be blanked list, select this check box.

Media that can be blanked

To blank specific media items, select the items in this list.

To select consecutive items, hold down the Shift key while clicking with the mouse button; to select non-consecutive items, hold down the Ctrl key while clicking with the mouse button.

Password

Type the password for the NetVault Server.

If no password is set for the NetVault Server, provide the system's root or administrator password.

Enter 'BLANK' to confirm request

To confirm, type BLANK (case-insensitive) in this box.

4
Click OK.
Blanking multiple tapes in a library in tree view
To blank multiple tapes in a library:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate and click the library in which the media items reside.
3
Click Bulk Blank.
4
In the Bulk Blank Media dialog box, configure the following parameters:
•
Select Media Items
•
Select Individual Media Items: In the media list, select the individual media items for blanking. To select consecutive items, hold down the Shift key while clicking with the mouse button; to select non-consecutive items, hold down the Ctrl key while clicking with the mouse button.
•
Select All Media Items: To blank all media items in the list, select the All Media in List check box.
•
Password: Enter the password for the NetVault Server.
•
Enter ‘BLANK’ to Confirm Request: To confirm bulk blanking, enter BLANK in the box. This string is case-insensitive.
5
Click OK.
 
* 
NOTE: This procedure cannot be used to blank an NetVault SmartDisk Device.
Blanking a single tape in list view
To blank a single tape:
1
To blank a tape from the Manage Devices page:
a
In the Navigation pane, click Manage Devices, and in the list of devices, click the icon to open the library that contains the tape.
b
If the tape is loaded in a drive, click the drive or the corresponding Manage Drive icon .
Otherwise, click the Slots link or the corresponding Manage Slots icon to open the Slot Browser. In the list of slots, select the slot that has the tape.
2
To blank a tape from the Explore Storage page:
a
In the Navigation pane, click Explore Storage.
b
Click Explore Tape Storage. In the list of media items, select the tape, and click Explore Media.
3
Click Blank, and then in the confirmation dialog box, click OK.
Blanking a single tape in tree view
To blank a single tape:
1
In the Navigation pane, click Manage Devices, click the slot that has the tape.
2
Click Blank, and then in the confirmation dialog box, click OK.

Scanning tape media

You can use the Scan method to query all backups stored on a tape and import those backups that are not indexed in the given NetVault Server’s database. You can also use the Scan method to import “foreign” tapes into the NetVault Database.

To import and restore NetVault Database backups to an alternate backup server, the alternate NetVault Server must have the same NetVault Machine Name as the original server that performed the backups. The amount of time it takes to scan the tapes depends on the number of backups that need to be imported and the size of the backup indexes. The scanning process does not read the data on the tape; this process skips between the start and end of backups to read the index for each backup saveset.

You can scan indexes that are generated with the same or previous versions of NetVault. You cannot scan indexes generated with a newer version of NetVault on an earlier version of the server if the servers do not use the same index version. If an index version is not supported, the index is not imported and a message is generated in the logs.

When a tape is swapped between libraries, removed from the NetVault Server, or loaded on a device that is controlled by a different NetVault Server, the NetVault Server is unable to find any information about that tape in the NetVault Database. In this case, the first scan retrieves header information from the tape and adds this information to the NetVault Database and then marks the tape as "foreign". NetVault cannot import backups stored on a “foreign” tape until you scan the tape again.

The following sections describe the procedures that you can use to scan tape media:

•
Scanning all tapes in a library in list view
•
Scanning all tapes in a library in tree view
•
Scanning a single tape in list view
•
Scanning a single tape in tree view
Scanning all tapes in a library in list view
To scan all tapes in a library:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the icon to locate the library, and then click the corresponding Manage Library icon .
3
On the Tape Library Management page, click Scan All. (If NetVault fails to start the process, click Force Scan.)
4
In the Scan Device dialog box, you can configure the following option:
•
Minimum life for imported backups: This option specifies the minimum life for backups that are imported to the NetVault Database. This option only applies to the backups that are not available in the NetVault Database.
The default value for this option is seven days. You can change the default setting by modifying the Media Manager settings. For more information, see Configuring general settings for Media Manager.
To change the minimum life setting for the current session, type or select a new value. The minimum life setting is specified in number of days.
Depending on the value set for this option, the retirement time for imported backups is modified as follows:
•
If a backup is already retired, its retirement time is set to the specified minimum life. If you specify zero, the retirement time for the retired saveset is set to one hour.
•
If a backup is scheduled to retire before the specified period, its retirement time is set to the specified minimum life.
•
If a backup is scheduled to retire after the specified period, its retirement time remains unchanged. For such backups, the backup life setting determines the retirement time.
Click Scan to start the scanning process and close the dialog box.
Scanning all tapes in a library in tree view
To scan all tapes in a library:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate and click the library.
3
Click Scan. (If NetVault fails to start the process, click Force Scan.)
4
In the confirmation dialog box, click OK.
Scanning a single tape in list view
To scan a single tape:
1
Use one of the following methods to select the tape that you want to scan:
•
To select a tape from the Manage Devices page:
a
In the Navigation pane, click Manage Devices, and in the list of devices, click the icon to open the library that contains the tape.
b
If the tape is loaded in a drive, click the drive or the corresponding Manage Drive icon .
Otherwise, click the Slots link or the corresponding Manage Slots icon to open the Slot Browser. In the list of slots, select the slot that has the tape.
•
To select a tape from the Explore Storage page:
a
In the Navigation pane, click Explore Storage.
b
Click Explore Tape Storage. In the list of media items, select the tape, and click Explore Media.
2
Click Scan.
3
In the Scan Device dialog box, you can configure the following option:
•
Minimum life for imported backups: This option specifies the minimum life for backups that are imported to the NetVault Database. This option only applies to the backups that are not available in the NetVault Database.
The default value for this option is seven days. You can change the default setting by modifying the Media Manager settings. For more information, see Configuring general settings for Media Manager.
To change the minimum life setting for the current session, type or select a new value. The minimum life setting is specified in number of days.
Depending on the value set for this option, the retirement time for imported backups is modified as follows:
•
If a backup is already retired, its retirement time is set to the specified minimum life. If you specify zero, the retirement time for the retired saveset is set to one hour.
•
If a backup is scheduled to retire before the specified period, its retirement time is set to the specified minimum life.
•
If a backup is scheduled to retire after the specified period, its retirement time remains unchanged. For such backups, the backup life setting determines the retirement time.
Click Scan to start the scanning process and close the dialog box.
Scanning a single tape in tree view
To scan a single tape:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate and click the slot that has the tape.
3
Click Scan. (If NetVault fails to start the process, click Force Scan.)

Marking a tape as unusable

If a piece of media is damaged or not suitable for use, you can mark it as “unusable” so that it is not selected for any job. You can set this property from the Explore Tape Media Item page. Once you mark the media as unusable, you need to assign a different media to tenant user groups.

To mark a tape as unusable:
1
In the Navigation pane, click Explore Storage.
2
Click Explore Tape Storage. In the list of media items, select the tape, and click Explore Media.
3
To mark the tape as unusable, click Mark Unusable.
4
To change this property, select the tape, and click Mark Usable.
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