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NetVault 12.4 - Installation Guide

Introduction Deploying NetVault Backup Reviewing pre-installation requirements Installing NetVault Backup Reviewing post-installation requirements Upgrading NetVault Backup Licensing NetVault Backup Removing NetVault Backup Troubleshooting

SLES 12

Before installing the hybrid package of NetVault Backup Server on SLES 12 64-bit, complete the following steps:

•
Install the following packages:
libXt6-32bit
libXmu6-32bit
libgdk_pixbuf-2_0-0-32bit
libgtk-2_0-0-32bit
libgthread-2_0-0-32bit
•
Create the following link:
ln -s /usr/lib/libtcl8.6.so /usr/lib/libtcl8.5.so

Before installing the pure 64-bit package of NetVault Backup Server on SLES 12 64-bit, create the following link:

ln -s /usr/lib64/libtcl8.6.so /usr/lib64/libtcl8.5.so

Before installing the pure 64-bit package of NetVault Backup Client on SLES 12 64-bit, complete the following steps:

•
Download libopenssl0_9_8-0.9.8j-62.1.x86_64.rpm from SUSE Downloads website and install this package.
•
Create the following links:
ln -s /usr/lib64/libcrypto.so.0.9.8 /usr/lib64/libcrypto.so.0.9.7
ln -s /usr/lib64/libssl.so.0.9.8 /usr/lib64/libssl.so.0.9.7

SLES 15

Before installing the hybrid package of NetVault Backup Server on SLES 15 64-bit, complete the following steps:

•
Install the following packages:
libXt6-32bit
libXmu6-32bit
libgdk_pixbuf-2_0-0-32bit
libgtk-2_0-0-32bit
libgthread-2_0-0-32bit
pam-32bit
krb5-32bit
system-group-obsolete (if group sys is not present)
•
Create the following link:
ln -s /usr/lib/libtcl8.6.so /usr/lib/libtcl8.5.so

Before installing the pure 64-bit package of NetVault Backup Server on SLES 15 64-bit, complete the following steps:

•
Install the following package:
system-group-obsolete (if group sys is not present)
•
Create the following link:
ln -s /usr/lib64/libtcl8.6.so /usr/lib64/libtcl8.5.so

Before installing the hybrid package of the NetVault Backup Client on SLES 15 64-bit, complete the following steps:

•
Install the following package:
system-group-obsolete (if group sys is not present)

Before installing the pure 64-bit package of the NetVault Backup Client on SLES 15 64-bit, complete the following steps:

•
Download and install libopenssl0_9_8-0.9.8j-62.1.x86_64.rpm from the SUSE Downloads website.
•
Install the following package:
system-group-obsolete (if group sys is not present)
•
Create the following links:
ln -s /usr/lib64/libcrypto.so.0.9.8 /usr/lib64/libcrypto.so.0.9.7
ln -s /usr/lib64/libssl.so.0.9.8 /usr/lib64/libssl.so.0.9.7

Ubuntu 14.04 and 16.04

Before installing the hybrid package of NetVault Backup on 64-bit Ubuntu 14.04, and 16.04, install the following packages:

dpkg --add-architecture i386
apt-get update

Before installing the hybrid package of NetVault Backup on 64-bit Ubuntu 14.04, install the following packages:

apt-get install lib32z1 lib32ncurses5 lib32bz2-1.0

Before installing the hybrid package of NetVault Backup on 64-bit Ubuntu 16.04, install the following packages:

apt-get install lib32z1 lib32ncurses5 lib32bz2-1.0:i386

Before installing the pure 64-bit package of NetVault Backup on 64-bit Ubuntu 14.04, create the following link:

ln -s /usr/lib /usr/lib64

Before installing the pure 64-bit package of NetVault Backup on 64-bit Ubuntu 16.04, complete the following steps:

•
Create the following link:
ln -s /usr/lib /usr/lib64
•
Install the following packages:
apt-get install libaio1
apt-get install libstdc++5

Windows

Increase non-interactive desktop heap on NetVault Backup Server: On Windows-based NetVault Backup Servers, the default setting for the non-interactive desktop heap memory setting has the potential to be exhausted when you do the following:

•
Run several simultaneous jobs on the NetVault Backup Server.
For example, when you run 25 simultaneous jobs, NetVault Backup uses about 200KB additional non-interactive desktop heap. In this scenario, some jobs continue to run, while others fail with the message “Job Died Unexpectedly.” This issue is a known Windows problem (ID: 184802).
•
Add several drives to a Virtual Tape Library (VTL).
•
Browse a Backup Selection Set containing a deeply nested directory structure. In this scenario, the message “failed to get connection to plugin” is displayed.

To correct these issues, increase the size of the non-interactive desktop heap in the following registry value:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\SubSystems\
Windows

The SharedSection setting in this registry value controls how the desktop heap is allocated. The heap size is specified in KB. The format for specifying the heap size is as follows:

SharedSection=xxxx,yyyy,zzzz
xxx defines the maximum size of the system-wide heap
yyyy defines the size of each desktop heap
zzzz defines the size of the desktop heap that is associated with a non-interactive Windows station
To increase the size of the non-interactive desktop heap:
1
Start the Registry Editor. (In the Run box on the Start Menu, type regedit, and press Enter.)
2
Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems key.
3
On the right pane, right-click Windows, and select Modify.
4
In the Edit String dialog box, change the value for the SharedSection parameter from 512 to 1024:
Windows SharedSection=1024,3072,1024
5
Click OK, and close the Registry Editor.
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