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MessageStats 7.8 - Report Pack for Outlook Web Access (OWA) User Guide

Configuring IIS Logging on the Exchange Server

Before you can use the MessageStats Report Pack for OWA, you must configure IIS logging on the Exchange server that has the OWA role installed.

The report pack supports one IIS log per site and requires the following log file format:

•
W3C Extended Log File Format (set by default)

You must configure the extended properties. The default IIS logging configuration for the W3C Extended Log File Format is not sufficient for the report pack to gather the information required for reports.

Use the IIS Manager to configure the W3C Extended Log File Format for IIS logging on the Exchange server from which you want to gather data.

To Configure IIS logging on the Exchange server
1
Click Start and select Administrative Tools | Internet Information Services (IIS) Manager.
- OR -
In the Server Manager, select the Web Server (IIS) and open the Internet Information Services (IIS) Manager.
2
On the left, open the dropdown menu under the Start Page option.
3
Select the default Web Site.
4
Double-click Logging.
5
Under the One log file per: heading, ensure that Site is selected.
6
Set the Format to W3C and click Select Fields.
7
In the W3C Logging Fields dialog box, select the following options:
•
Date
•
Time
•
Client IP Address ( c-ip )
•
User Name ( cs-username )
•
Method ( cs-method )
•
URI Stem ( cs-uri-stem )
•
URI Query (cs-uri-query)
•
Protocol Status ( sc-status )
•
User Agent ( cs(User-Agent) )
•
Cookie ( cs(Cookie) )
•
Referer ( cs(Referer) )
8
Click OK.
For IIS 7 and later, the report pack supports all of the IIS log schedule options with the exception of the “Unlimited file size” option.

Installing the Report Pack for OWA

To install MessageStats Report Pack for OWA
1
Log on to your system using MessageStats service account.
2
Double-click the autorun.exe file and select the Install tab.
3
Select the Outlook Web Access link.
4
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
5
Select the features that you want to install and click Next.
6
Verify the folder in which the report pack is to be installed and click Next.
7
Verify the SQL instance (MessageStats database) on which you are installing the report pack database components and click Next.
8
Click Next to begin the installation.
9
When the installation is complete, click Finish.

Configuring the OWA Report Pack and Gathering Data

•
Assigning the OWA Server Role
•
Specifying an Alternate Location for IIS Log Files
•
Gathering Information from IIS Log Files
•
Creating the IIS Log Files Gathering Task

Assigning the OWA Server Role

Before you gather information from your Exchange OWA servers, you must assign each server the OWA server role in MessageStats.

In Microsoft Exchange, server roles identify the services that the server provides. Since the OWA reports provide information about activity on an Exchange OWA server, you must assign the OWA server role to identify your Exchange OWA servers.

To assign the OWA server role
1
In the MessageStats console treeview, expand the Exchange Organizations node and select an organization.
2
Expand the Servers node and right-click an Exchange OWA server.
3
Select Properties.
4
Select the Server Roles tab and click Add.
5
Select OWA from the list and click OK.
Discovered Roles and Assigned Roles

MessageStats retrieves the server role for the server from Active Directory and assigns the same server role in MessageStats. The server role is displayed in the Discovered Server Roles box. You cannot remove the server role value for a “discovered” server role.

You can add additional server roles to any Exchange server. You can remove a server role if the role is identified as being assigned.

 
Table 1. Available pre-defined server roles.
Predefined Exchange Server Roles

Front End

Back End

OWA

Bridgehead

Public Folder

Client Access

Mailbox

Unified Messaging

Edge Transport

Hub Transport

 
To remove the OWA Server Role
1
From the MessageStats console, right-click an OWA Exchange server in the treeview and select Properties.
2
Select the Server Roles tab.
3
Select OWA from the list and click Remove.
4
Click OK.
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