Zendesk – Update Tickets
To use the adapter for Zendesk to update existing tickets, select the authorization method (Account / Access Token) and enter the relevant credentials.
Click the button to proceed to the next step, and select the operation “Update Tickets”. Enter a name and folder for the adapter. A description can also optionally be entered for the adapter.
Click the button to proceed to the next step. To save the adapter to the DT database, click the
button.
The adapter can now be used as a target endpoint when mapping data in a workflow. To select the adapter as a target, select “Web Service POST” as the operation and select your Zendesk adapter. A mapping table will appear, allowing the source fields to be mapped to relevant target fields for updating Zendesk tickets (using the id as a key).
CloudHealth – READ PERSPECTIVE GROUPS
To use the adapter for CloudHealth, to read perspective groups, fill the field “Web Service Home URL” with the CloudHealth URL you want to connect to. Then, provide a valid username/password to connect, or the API credentials (API Key), that can be generated by a valid account.
Please, make sure that the account has the correct permissions to use CloudHealth API: http://apidocs.cloudhealthtech.com/#documentation_getting-your-api-key
The button steps into the next window that shows the available operations of this Web Service; choose “READ PERSPECTIVE GROUPS”, to get the list of groups in the desired perspective.
After selecting the desired operation, it is required to enter a name and a description for the adapter into the appropriate fields; the user must browse the file system for the adapter folder (used to save intermediate and result file for adapter execution).
The next button steps into the next window that allows the user to set values for the Web Service parameters.
When a lens icon shows beside the parameter name:
this means that user may choose the parameter value from a list of available items. In case of this example, with the double-click on the lens icon, a table appears, with the available perspectives:
Select and apply the selection:
Pressing the button opens a new pop-up window and the response resulting from the Web Service call is displayed, with the name and ref_id of existing groups. These values can be stored in EA model object to manage groups creation and update, based on CH identifier (see after).
Pressing the button will store all the entered parameters for the web service adapter in the DT database.
The button closes the data preview window and goes back to the Web Service configuration form.
CloudHealth – UPDATE PERSPECTIVE
To use the adapter for CloudHealth, to update perspective, fill the field “Web Service Home URL” with the CloudHealth URL you want to connect to. Then, provide a valid username/password to connect, or the API credentials (API Key), that can be generated by a valid account.
Please, make sure that the account has the correct permissions to use CloudHealth API: http://apidocs.cloudhealthtech.com/#documentation_getting-your-api-key
The “Next” button steps into the next window that shows the available operations of this Web Service; choose “UPDATE PERSPECTIVE”, to push groups to the desired perspective in CloudHealth.
After selecting the desired operation, it is required to enter a name and a description for the adapter into the appropriate fields; the user must browse the file system for the adapter folder (used to save intermediate and result file for adapter execution).
The next button steps into the next window that allows the user to set values for the Web Service parameters.
When a lens icon shows beside the parameter name, this means that user may choose the parameter value from a list of available items.
In case of this example, with the double-click on the lens icon, a table appears, with the available perspectives:
and Queryable assets:
Select and apply the selection, even using multiselection in case of queryable assets:
Pressing the “Save” button will store all the entered parameters for the web service adapter in the DT database.
The “Exit" button closes the data preview window and goes back to the Web Service configuration form.
The Adapter, as mentioned, can be used to push data to CloudHealth and fill perspective groups. Based on an asset tag (for instance, application ID), corresponding metadata associated with the application ID will be pushed to CloudHealth in the form of perspectives and groups.
As an example, the perspective listing an Application Ecosystem and their associated applications can be aligned configuring a workflow, with a source providing values for application ecosystems name and associated application ID, and with the target operation “Web Service POST”, using the configured adapter. To provide mappings between source and target field, use a “Data Formatting: Rename and Order Columns” transformation, with the mandatory “Name” field for the perspective groups, the optional “ref_id” field to manage object renaming and additional fields name corresponding to tag fields to populate:
Business Terms from BGM – Download Business Terms
To use the adapter for BGM to get Business Terms, select the authorization method (Account / Access Token) and enter the relevant credentials.
Click the button to proceed to the next step, and select the operation “Download Business Terms”. Specify the specific Catalog ID or select “All” and click the
button. Enter a name and folder for the adapter. A description can also optionally be entered for the adapter.
Click the button to proceed to the next step.
To save the adapter to the DT database, click the button.
Click the button to proceed to the next step, where the adapter can be previewed and/or saved.
To preview a sample of the first 50 results, click the button.
To save the adapter to the DT database, click the button.
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