Enterprise Reporter 3.2.2 - Report Manager User Guide

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Quest Enterprise Reporter Report Manager

Starting the Report Manager Finding Answers and Getting Help An Overview of the Report Manager Security Explaining My Reports, Published Reports, and the Report Library

What are My Reports? What are Published Reports? What is the Report Library?

Reports Included in Enterprise Reporter

Active Directory® Reports Azure Reports Change History Reports Computer Reports Enterprise Reporter System Reports Exchange Reports File Storage Analysis Reports

File Categories Folder Categories

Hybrid Reports Microsoft SQL Server Reports NTFS Reports Office 365 Reports Registry Reports Security Explorer Remediation Reports

Report Types Included in Enterprise Reporter

Active Directory® Report Types Azure Active Directory Report Types Azure Resource Report Types Common Objects Report Types Computer Report Types Exchange Report Types Exchange Online Report Types File Storage Analysis Report Types Microsoft Teams Report Types NTFS Report Types OneDrive Report Types Registry Report Types SQL Server Report Types

Configuring Global Settings (System Configuration)

Running and Scheduling Reports

Running Reports

Running Category Reports

Showing and Applying Category Report Parameters Change the Category Report View Navigating Within a Category Report

Running Regular Reports Running Reports or Exporting Reports to CSVand Other Formats from Different Containers Entering Parameter Values Searching for Parameter Values Importing Parameter Values Using Saved Parameters Searching for a Report Viewing Report Properties Previewing a Report Printing a Report Exporting a Report to Other Formats

Configuring a Default SMTP Server Scheduling Reports

Creating a Schedule

Delivering Scheduled Reports by Email

Types of Schedules

Run Your Schedule Once Run Your Schedule on a Daily Interval Run Your Schedule on Specified Days of the Week Run Your Schedule on a Specified Day of the Month Run Your Schedule Yearly

Working with Schedules

Adding Reports to a Schedule Editing Report Output Options on a Schedule Removing Reports from a Schedule Deleting a Schedule Running a Schedule Disabling or Enabling a Schedule Viewing Schedule History Transferring Ownership of Schedules

Troubleshooting Scheduling Issues

Using the Credential Manager

Changing Passwords Using the Credential Manager Changing Account Names Using the Credential Manager

Organizing Reports

Working with Report Categories Moving Reports Copying Reports Deleting Reports

Creating and Editing Reports

Editing Reports

Using My Reports Changing the report icon Modifying the Fields to be Included

Performing Calculations Within a Report Indicating Data Age on a Report

Working with Report Parameters

What is a Parameter? Types of Parameters Parameter Operators Custom Query Data Types Working with Parameters

Changing the Layout Report Modification Example

Creating New Reports

Creating Report Layouts Setting CSV File Export Options Exporting and Importing Report Definitions

Report Designer Tips and Tricks

Report Bands Binding a Data Field to a Control Adding a Parameter Field to a Report Layout Adding a New Grouping to a Report Layout Adding a New Column to a Table Formatting Rules: Hiding or Showing a Field Based on Data Values Creating a Calculated Field Creating a Script to Run with a Report

Publishing Reports Publishing Reports to Knowledge Portal

Configuring Knowledge Portal Publishing Reports to Knowledge Portal

Troubleshooting Issues with Enterprise Reporter

Troubleshooting Connectivity Issues

Restoring a Connection to the Enterprise Reporter Server Restoring a Connection to the Enterprise Reporter Database

Troubleshooting Connection Timeouts Troubleshooting Credential Change Failures Auditing Report Manager Activity Exporting Logs from the Report Manager Resolving Issues in the Report Manager

What To Do if the Data in Your Report is Not What You Expect Other Issues Viewing Information About Your Enterprise Reporter Configuration

Troubleshooting Issues with Quest Knowledge Portal Starting the Enterprise Reporter Log Viewer Finding and Opening Log Files Viewing and Searching Log File Entries Filtering Log File Entries

Finding and Opening Log Files

The first time the Log Viewer is started, it displays the contents of the default Enterprise Reporter log folder including date, time, and file size information.

\programdata\quest\enterprise_reporter

To navigate to different folder containing log files, click the ellipsis to the right of the log folder path. The files in the selected folder will be listed in the Log Viewer file browser. During the time the Log Viewer is open, the contents of the folder may be updated by clicking the Refresh icon next to the log folder path.

To open log files using the Log Viewer browser

Double-click the log file containing entries to be viewed.

- OR -

Select the log file containing entries to be viewed and click the Open icon.

- OR -

Drag the log file containing entries to be viewed onto the main log entry viewing panel.

- OR -

Drag a log file from Windows File Explorer onto the main log entry viewing panel.

To unzip log files in the Log Folder panel

Select the log file containing entries to be unzipped and click the Unzip icon.

- OR -

Right-click the log file containing entries to be unzipped and select the Unzip icon.

To clear log files in the Imported Log Files panel

Select the log file containing the entries to be cleared from the main log entry viewing panel and click the Clear icon.

- OR -

Right-click the log file containing entries to be cleared from the main log entry viewing panel and select the Clear option.

Viewing and Searching Log File Entries

The files listed in the Imported Log Files panel have their contents correlated and displayed in the main log entry viewing panel sorted by date and time.

To search for specific text within the log entries

Enter the text to locate in the Find text box.

Press Enter to locate the first occurrence of the text within the log entries being viewed.

The matching log entry will be highlighted.

Optionally, click the Find Next icon to find the next occurrence of the text within the log entries being viewed.

Optionally, click the Find Previous icon to find the previous occurrence of the text within the log entries being viewed.

To search for errors by error text within the log entries

Enter the error text to locate in the Find text box.

Optionally, click the Next Error icon to find the next occurrence of the text within the ERROR log entries being viewed.

Optionally, click the Previous Error icon to find the previous occurrence of the text within the ERROR log entries being viewed.

To browse for errors within the log entries

Click on the log entry from which you wish to browse.

Optionally, right-click the log entry and select Next Error to browse to the next error within the log entries being viewed.

Optionally, right-click the log entry and select Previous Error to browse to the next error within the log entries being viewed.

To view the details of a log entry

Double-click a log entry.

- OR -

Right-click a log entry and select View Details.

- OR -

Select a log entry and click the View Details icon above the main log entry viewing panel.

To clear all event log entries

Click the Clear All button above the main log entry viewing panel.

Accept the warning message to continue with removing all of the log entries.

Filtering Log File Entries

Once a listing of log file entries is displayed, the Filters option can be used to limit the entries by dates and other properties. For more information, see Viewing and Searching Log File Entries . Setting a Start Date will display entries with a time stamp that occurs on or after that date. Setting an End Date will display entries with a time stamp that occurs on or before that date. Selecting options for each property will display entries matching those options.

To filter log file entries

Once you are viewing a listing of log file entries, click the Filters button.

Optionally enter a Start Date.

Optionally, enter an End Date.

Optionally, select at least one option per property.

Optionally, click the reset button to clear all filters and start again.

Click Apply to display the log file entries that match the filters.

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Enterprise Reporter 3.2.2 - Report Manager User Guide

Finding and Opening Log Files

Viewing and Searching Log File Entries

Filtering Log File Entries

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