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Enterprise Reporter 3.2.1 - Quick Start Guide

Introducing Quest® Enterprise Reporter Key Features of Enterprise Reporter System Requirements An Overview of Enterprise Reporter Communications and Credentials Required Installing Enterprise Reporter Step-By-Step Walkthroughs

System Requirements

Before installing Enterprise Reporter 3.2.1, ensure that your system meets the following minimum hardware and software requirements.

See also:

For the Enterprise Reporter Server, we recommend the following minimum hardware.

Memory

Processor

Intel® or AMD 2 GHz multiprocessor (with at least 2cores)

Hard disk space

For the Configuration Manager and Report Manager, we recommend the following minimum hardware.

Memory

Processor

Intel® or AMD 2 GHz multiprocessor (with at least 2 cores)

Hard disk space

For the Enterprise Reporter Nodes, we recommend the following minimum hardware. For more detailed recommendations for node requirements, see Optimize Node Setup in the Quest Enterprise Reporter Installation and Deployment Guide in the Technical Documentation. 

 

Memory

Processor

Intel® or AMD 2 GHz multiprocessor (with at least 2 cores - 4 recommended)

Hard disk space

For the Enterprise Reporter SQL Server, we recommend the following minimum hardware.

Memory

Processor

Intel® or AMD 2 GHz multiprocessor (with at least 4cores)

Hard disk space

The Enterprise Reporter database is the storage location of all data collected for reporting. As such, the amount of hard disk space required is directly related to the amount of data being collected. The Database Size Estimator tool shipped with Enterprise Reporter can help determine how much space will be required.

Larger environments may have additional requirements for memory, processor, and hard disk space. There are many factors that can affect these requirements.

The following hardware is required for Enterprise Reporter 3.2.1 and higher.

Intel® or AMD 2 GHz multiprocessor (with at least 2 cores)

The following operating systems are supported for Enterprise Reporter components.

 

X

 

X

X

X

X

X

 

X

X

X

X

X

 

X

Windows Server® 2012 R2

X

X

X

X

X

X

Windows Server® Core 2012 R2

X

 

X

Windows Server® Core 2012 R2 Cluster

X

 

X

Windows Server® Core 2012

X

 

X

Windows Server® Core 2012 Cluster

X

 

X

Windows Server® 2008 R2 with Service Pack 1

X

X

X

Windows Server® Core 2008 R2 with Service Pack 1

X

 

X

Windows Server® Core 2008 R2 with Service Pack 1 (64-bit) Cluster

X

 

X

Windows Server® 2008 with Service Pack 2 (64-bit)

X

X

X

Windows® 10

 

X

 

Windows® 8.1

 

X

 

Windows® 8 (64-bit)

 

X

 

Windows® 7 with Service Pack 1 (64-bit)

 

X

 

Windows Vista® with Service Pack 2 (64-bit)

 

X

 

 

The following operating systems are supported for Enterprise Reporter discovery targets.

 

 

 

 

 

Windows Server® 2019 Functional Level

X

 

 

 

 

Windows Server® 2016 Functional Level

X

 

 

 

 

Windows Server® 2012 R2 Functional Level

X

 

 

 

 

Windows Server® 2012 Functional Level

X

 

 

 

 

Windows Server® 2008 R2 Functional Level

X

 

 

 

 

Windows Server® 2008 Functional Level

X

 

 

 

 

Windows Server® 2003 Functional Level

X

 

 

 

 

 

 

 

 

 

 

X

X

 

 

Windows Server® 2019 and 1809

 

X

X

 

 

Windows Server® 2016 and 1803

 

X

X

 

 

Windows Server® 2012 R2

 

X

X

 

 

 

X

X

 

 

Windows Server® Core 2012

 

X

X

 

 

Windows Server® 2008 R2 with Service Pack 1

 

X

X

 

 

Windows Server® Core 2008 R2 with Service Pack 1

 

X

X

 

 

Windows Server® 2008 with Service Pack 2 (64-bit and 32 bit)

 

X

X

 

 

Windows Server® 2003 R2 with Service Pack 2 (64-bit)

 

X

X

 

 

Windows Server® 2003 with Service Pack 2 (64-bit and 32 bit)

 

X

X

 

 

Windows® 10

 

X

X

 

 

Windows® 8.1

 

X

X

 

 

Windows® 8 (64-bit and 32 bit)

 

X

X

 

 

Windows® 7 with Service Pack 1 (64-bit and 32 bit)

 

X

X

 

 

Windows Vista® with Service Pack 2 (64-bit and 32 bit)

 

X

X

 

 

Windows® XP Professional with Service Pack 3 (64-bit and 32 bit)

 

X

X

 

 

 

 

 

 

 

 

X

X

 

 

 

X

X

 

 

NetApp® 9.4

 

X

X

 

 

NetApp® 9.3

 

X

X

 

 

NetApp® Filer - Data ONTAP® 8..x - 9.x and above
(Cluster mode is supported as of version 8.2)

 

X

X

 

 

 

X

X

 

 

EMC® VNX 7.1.47.5 X (Supported by collecting as a Windows Server)

 

X

X

 

 

EMC® VNX 7.0.35.3 X (Supported by collecting as a Windows Server)

 

X

X

 

 

 

 

 

 

 

SQL Server® 2017

 

 

 

X

 

SQL Server® Clusters

 

 

 

X

 

SQL Server® 2016

 

 

 

X

 

SQL Server® 2014

 

 

 

X

 

SQL Server® 2012

 

 

 

X

 

SQL Server® 2008 R2

 

 

 

X

 

SQL Server® 2008 with Service Pack 2

 

 

 

X

 

SQL Server® 2005 with Express Service Pack 3

 

 

 

X

 

SQL Server® 2005 with Service Pack 3

 

 

 

X

 

 

 

 

 

 

Exchange® 2019

 

 

 

 

X

Exchange® 2016

 

 

 

 

X

Exchange® 2013

 

 

 

 

X

Exchange® 2010

 

 

 

 

X

Exchange® 2007

 

 

 

 

X

Exchange® Mixed Modes (2007-2010, 2010-2013, 2007-2013)

 

 

 

 

X

The following versions of Active Roles are supported as targets of Active Directory discoveries. See the Active Roles web site for the hardware and software requirements for your version of Active Roles.

Enterprise Reporter can be configures to send discovery information to the following versions of IT Security Search. See the IT Security Search web site for the hardware and software requirements for your version of IT Security Search.

The following versions of SQL Server® are supported for the Enterprise Reporter database. See the Microsoft® web site for the hardware and software requirements for your version of SQL Server®:

SQL Server® 2017
SQL Server® 2016
SQL Server® 2014
SQL Server® 2012
SQL Server® 2008 R2
SQL Server® 2008 with Service Pack 2
SQL Server® 2016 Always On
SQL Server® 2014 Always On
SQL Server® 2012 Always On

Enterprise Reporter can be configured to work with a SQL Server® instance. To secure communications while working with Enterprise Reporter, data sent over connections to the SQL Server can be encrypted using an SSL certificate.

The steps required to configure this encryption are as follows.

configure the SQL Server® to use the certificate
configure the SQL Server® to force encryption
Restart the SQL Server® host computer

The following software is required for Enterprise Reporter 3.2.1 and higher.

Microsoft®.NET Framework 4.6

The following software is required for Enterprise Reporter.

Microsoft®.NET Framework 4.6
Microsoft®.NET Framework 4.0 (Full)
Microsoft®.NET Framework 3.5 Service Pack 1
Microsoft® Excel® (required to view reports exported as spreadsheets)
Microsoft® Excel® 2010
Microsoft® Excel® 2013

To collect Active Roles information, the following software is required on the computer where the Enterprise Reporter Configuration Manager is installed and on the computer where the Enterprise Reporter node is installed:

For more information and installation instructions, see the Active Roles Quick Start Guide.

The following additional considerations are required:

To collect Exchange information, the following additional considerations are required:

To collect Exchange® 2007 information, the following additional considerations are required:

Exchange® 2007 Management Tools must be installed on the computer where the Enterprise Reporter node is installed and must be in the same forest as the 2007 Exchange Organization.

To collect Exchange mailbox folders, the following additional considerations are required:

To collect Azure information, the following additional software is required:

To collect Exchange Online information, the following additional considerations are required:

To collect OneDrive information, the following additional software is required:

The following services are required on the Enterprise Reporter server and nodes.

The following services must be enabled on discovery targets for collections.

An Overview of Enterprise Reporter Communications and Credentials Required

There are many communication channels in Enterprise Reporter, involving different sets of credentials. This allows for controlled access to your environment, but you must understand where each set of credentials are used, and what permissions they need.

Figure 2 outlines where and for what each of the credentials are used, and the following tables explain the necessary permissions. For information on managing the credentials used in the Configuration Manager, see the Using the Credential Manager section in the Quest Enterprise Reporter Configuration Manager User Guide in the Technical Documentation. 

 

See also:

Node Credential and Alternate Credential Details for On-Premises Discoveries

Node credentials are provided when a discovery node is created, and you can modify them as needed. By default, the node’s credentials are used to enumerate scopes and access on-premises targets.

If you want to use different credentials for a particular discovery, you can configure them in the Discovery Wizard. By using these alternate credentials, you can target anything on-premises for which you have credentials, in any domain. You can minimize the permissions given to node credentials, and use alternate credentials for scoping and collecting your on-premises discoveries.

The following table outlines the use of the node and alternate credentials, and how to properly configure your environment to ensure successful data collection:

Discovery Node

Enterprise Reporter Server

Provide server with job status, errors, statistics and logs.

Configured during node creation, or when you edit the node properties to change the credentials.

The node credentials must have local administrator access to the host computer and be a member of the group “Reporter_Discovery_Nodes”.

Discovery Node

Shared Data Location (if the cluster is configured to use one)

Read and write to the shared data location during data collection.

The shared data location is configured during the creation of a cluster. Ensure the node has read and write access to this file share.For more information, see the Things to Consider Before Creating a Cluster section in the Configuration Manager User Guide in the Technical Documentation. 

 

Discovery Node

Enterprise Reporter Database

There are two options for communicating with the database:

1. You can use the same service credentials that the node service uses.

2. You can specify SQL credentials only for use when the database is accessed.

The credentials you choose must be able to read and write to the database.

The account must be in the Reporter_Discovery_Nodes security group. (Note that if you use the same account as the Enterprise Reporter server it is already permissioned appropriately). For more information, see Role Based Security in Enterprise Reporter and Configuring the Database in the Quest Enterprise Reporter Installation and Deployment Guide in the Technical Documentation. 

If you use SQL authentication to connect with the database, you must manually permission the SQL user, either by adding them to the database role Discovery_Nodes_Role or by permissioning specific tables in the database.

Discovery Node

Targets

Read access on all targets.

For on-premises discoveries, all domains with which the credentials have a forest or domain level trust will be enumerated.

If required, you can configure alternate credentials for specific discoveries, instead of using the default node credentials.

 

The targets are defined as part of a discovery. The discovery tasks are assigned to a particular node based on availability, so all nodes in a cluster should have access to all targets defined in all discoveries assigned to the node’s cluster.

For on-premises discoveries, ensure the node credentials or alternate credentials have read access to the target. In addition, a trust is required between the node computer and the targets.

For more information on Azure and Office 365 Discoveries, see Detailed Permissions for Enterprise Reporter Discoveries .

 

Detailed Permissions for Enterprise Reporter Discoveries

The following table outlines the permissions required for Enterprise Reporter discoveries.

Active Directory

An account with Active Directory read permissions is required to collect domain information, trusts, sites, domain controllers, and Active Directory computers, users, groups, and organizational units.

The account being a member of the Built-in Domain Users group is sufficient to assign read permissions.

Azure Active Directory

An identity with read permission for the discovery target tenant. Read permissions are required for collection of tenant information, Azure Active Directory users, groups, group members, roles, and service principals.

If additional credentials are being specified to minimize Azure throttling limitations, these credentials must have the same permissions as stated above.

Also refer to credentials required to create and consent to the Enterprise Reporter Azure application required for this discovery. For more information, see Using the Tenant Application Manager .

Azure Resource

An identity with read permissions for the discovery target tenant. Read permissions are required for collection of subscription, Resource groups, and resources.

If additional credentials are being specified to minimize Azure throttling limitations, these credentials must have the same permissions as stated above.

Also refer to credentials required to create and consent to the Enterprise Reporter Azure Resource application required for this discovery. For more information, see Using the Tenant Application Manager .

Computer

An account with local administrator access on the scope computers to collect computer information, local groups and users, printers, services, policies, and event logs.

Exchange

To collect from Exchange targets, the credential account must have a mailbox on the target organization with access to read the permissions on the targets through EWS.

To collect from Exchange 2007 targets, the credentials must be a member of the Exchange Organization Administrators Group.

To collect from Exchange 2010, Exchange 2013, 2016, or Mixed Modes, the credentials must be a member of the Organization Management Group.

To collect from Exchange 2016 or Exchange 2019, the credentials must have an administrator role with an assigned “ApplicationImpresonation” role.

Exchange Online

An account with access to the discovery target tenant.

Read permission is required for collection of all Exchange Online information including mailboxes, mailbox delegates, public folders, mail-enabled users, mail contacts, distribution groups, group members, and permissions.

If additional credentials are being specified to minimize Azure throttling limitations, these credentials must have the same permissions as stated above.

File Storage Analysis

An account with local administrator access on the scoped computer is required to collect file, folder, share, and home drive analysis data.

For permissions required when collecting NAS devices, see Permissions for Enterprise Reporter Discoveries on NAS Devices .

Microsoft SQL

An account with local administrator access on the SQL Server is required.

Additionally, the account must have read access to the scoped database to collect database information.

Microsoft Teams

An identity with read permissions for the discovery target tenant. Read permissions are required for collection of Microsoft Teams information including teams, members, channels, applications, and drives.

If additional credentials are being specified to minimize Azure throttling limitations, these credentials must have the same permissions as stated above.

Also refer to credentials required to create and consent to the Enterprise Reporter Microsoft Teams application required for this discovery. For more information, see Using the Tenant Application Manager .

NTFS

If collecting through the administrator share, an account with local administrator access to the scoped computer is required.

If collecting through a network share, an account with read permissions to the scoped shares is required.

For permissions required when collecting NAS devices, see Permissions for Enterprise Reporter Discoveries on NAS Devices .

OneDrive

An account with access to the discovery target tenant. Administrator permissions are required for collection of all drives including drive information, configuration settings, files, folders, and permissions. A SharePoint administrator role is recommended.

Additionally, the discovery credentials must have site collection administrator rights to each drive that is being collected.

If additional credentials are being specified to minimize Azure throttling limitations, these credentials must have the same permissions as stated above.

Also refer to credentials required to create and consent to the Enterprise Reporter Azure application required for this discovery. For more information, see the Using the Tenant Application Manager section of the Configuration Manager User Guide in the Technical Documentation. 

 

Registry

An account with local administrator access to the scoped computer is required to collect registry information.

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