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Foglight APM for Real User Experience 5.9.9 - User Guide

Getting started with Foglight APM Monitoring transactions Viewing real user activity from a geographical perspective Assessing real user experiences during key sequences Monitoring the performance of web sites and endpoints Searching APM data Replaying sessions, hits, and sequences Visualizing search results Creating custom drag-and-drop dashboards APM tile and view reference

Creating custom drag-and-drop dashboards

You can quickly and easily create a drag-and-drop dashboard to customize the view you want to use for triage with a specific application. This can be helpful when you want to:
•
Enhance or simplify your triage process for a specific application by exposing important components or notes for a specific application.
•
Visualize your end users and applications in a geographical distribution.
For example, suppose you have a service that includes summarized data from a number of different locations, and you want to visualize this at-a-glance, relative to their geographic location. The procedures that follow walk you through creating such a dashboard, adding view elements for Real User and Synthetic transactions, and adding map components.
Figure 48. Example of a custom dashboard created using drag-and-drop components
To create a custom dashboard:
1
Open the action panel on the right-hand side of the Foglight interface.
2
In the Other actions section of the action panel, click Create dashboard.
The Create Dashboard wizard opens.
3
Select Use All Data (the default setting) and click Next.
4
On the View Properties page, type a name for your new dashboard in the Name box.
5
Select the Share this dashboard and allow it to be included in other custom dashboards check box.
6
Click Next.
7
On the Select Dashboard Layout page, select Fixed Size.
8
Click Finish.
9
The Add View wizard opens automatically. Click Cancel.
Next, add Real User data views to the dashboard.
To add Real User data to a custom dashboard:
1
On the action panel, click the Data tab.
2
In the Data list, expand Services > All Services.
3
Locate and expand the service you want to view (for example, Medical Records).
4
Expand Real User Results and select the application component (for example, MD Admin).
5
Drag and drop the application component onto the dashboard in the display area. A menu opens.
6
Click Select a view. The Create View wizard opens.
7
On the Select a Template page, expand Application Performance Monitoring, and click Application Component Thumbnail.
8
Click Finish.
9
Drag and drop another application component onto the dashboard (for example, MD PatientVisit).
10
From the menu that opens, click Use previous selection.
The Real User thumbnail view appears on the dashboard.
Next, add a table containing Synthetic transaction results.
To add Synthetic Transaction data to a custom dashboard.
1
From the Data list in the action panel, drag and drop Synthetic User Results onto the dashboard display area.
2
From the menu that opens, select Create a table. The Create View wizard opens.
3
On the Select Properties page, select the Show All check box.
4
Select the following properties:
•
Aggregate State Severity - AlarmSeverity
•
Name - String
•
availability - Metric
5
Click Next.
6
On the Configure Columns page, click in the Renderer box for the availability property and select Sparkline from the list.
7
Optional — Click in the Label box for the Aggregate State Severity property and type State.
8
Optional — Click in the Label box for the availability property and type Availability.
9
Click Next.
10
The Table Preview page loads, displaying a preview of the table you have just configured.
If you are satisfied with the table’s appearance, click Finish.
11
On the action panel, click the General tab.
12
Click Edit page layout.
13
Reposition the data views by dragging and dropping them into place.
14
With the table view selected, you can enlarge the table by dragging the border to the desired dimensions.
15
Click Done to lock the views in place and continue adding views.
To add Real User data in a Geographical Perspective to the dashboard:
1
On the action panel, click the Data tab.
2
Drag and drop a Real User result (for example, MD Admin) onto the dashboard.
3
From the menu that opens, click Select a view.
4
Expand End User > Geographical Perspective > Measurements.
5
Select Map of Users.
6
Click Finish.
7
Drag and drop another application component onto the dashboard (for example, MD PatientVisit).
8
From the menu that opens, click Use previous selection.
9
On the action panel, click the General tab.
10
Click Edit page layout.
11
Reposition the data views by dragging and dropping them into place.
Finally, add views for application and database servers.
To add application component views to the dashboard:
1
On the action panel, click the Data tab.
2
Drag and drop an application server from the JavaEE Application Servers list (for example, MedRec1Server1).
3
On the menu that opens, click Select a view.
4
Expand Application Performance Monitoring and click Application Component Thumbnail.
5
Click Finish.
6
Drag and drop another application server onto the dashboard (for example, MedRec1Server2).
7
On the menu that opens, click Use previous selection.
8
Reposition the thumbnail views as necessary.
9
Expand Oracle Instances and drag and drop a database server instance onto the dashboard (for example, MEDRECDB-MEDREC1).
10
On the menu that opens, click Select a view.
11
Expand Application Performance Monitoring and click Application Component Thumbnail.
12
Click Finish.
13
On the action panel, click the General tab.
14
On the dashboard, click Done.
The at-a-glance custom dashboard is now complete.
You can link this dashboard to the Explore icon for the service it represents on the Service Operations Console. For more information, see Linking a custom dashboard to the Explore icon for a service.

Linking a custom dashboard to the Explore icon for a service

After you have created the dashboard, you can add a link to it from the Explore icon for a service in the SOC.
 
* 
NOTE: This features requires Foglight Management Server 5.6.4 or later.
To link a custom dashboard to the SOC:
1
Open the Service Builder. Under Dashboards, click Services > Service Builder.
2
Locate the service in the Component list (for example, Medical Records).
3
Click the edit icon for the tier. The Edit Service Wizard opens.
4
On the Create Basic Information page, click the text link beside Drilldown. A list opens.
5
Locate the custom dashboard to which you want to link.
6
Click the name of the dashboard.
The list closes, and the name appears on the Create Basic Information page.
7
Click Finish.
Now, return to the SOC and click the Explore icon for the service.
Figure 49. Service Operations Console dashboard
The custom dashboard opens.
For more information about creating custom dashboards, see the Foglight User Help.
 
 
 

APM tile and view reference

This section contains reference information about APM-related tiles and views. Read this section to find out more details about the metrics appearing on these views.
Foglight displays monitoring data in views that group, format, and display data. The main types are described here.
Dashboards are top-level views that contain lower-level views. The dashboards supplied with Foglight, as well as those created by users, are accessible from the navigation panel.
Lower-level views in Foglight can be added to dashboards or can be accessed by drilling down from a dashboard. They receive and display data directly from the Management Server or from other views. Some views filter or select data that appears in other views in the same dashboard. Some are tree views with expandable nodes for selecting servers, applications, or data.
 
* 
NOTE: If you build services for the SOC using the traditional Service Builder in Foglight (Dashboards > Services > Service Builder), you must manually identify and select the appropriate topology objects. The topology object names are provided here, below the image of the associated tile.
For a general introduction to the APM tiles and detail views, see Overview of APM tiles and Overview of Detail views.
The following table includes a list of monitored domain icons and links to their matching tile views.
 
Table 22. Monitored domain tiles
Tile Icon
Tile Name
Application Servers - .NET tile
Application Servers - Java tile
DB2 tile
Host tile
JMX tile
MQ tile
Oracle tile
OS tiles
•
Server - Apache Monitor tile
•
Application Monitor tile
•
Log Filter tile
•
Web Monitor tile
Pivot tiles
Real User (APM) tile
Real User (FxM) tile
Sequence tile
SQL Server tile
Sybase tile
Synthetics tile
•
Multi-Location Synthetics tile
•
Single-Location Synthetics tile
Virtual Hyper-V tile
VMware tile
For a list of topology object names associated with these tiles, see Topology object name reference table.

Overview of APM tiles

Foglight APM includes a tile view for each monitored domain. In order to populate these tiles, the appropriate Foglight cartridge must be installed and configured to monitor the domain or component. For example, in order to view the Application Servers - Java tile, you must install Foglight for Java EE Technologies and configure it to monitor at least one Java™ application server.
The metrics displayed on a tile are specific to the domain, but the overall look and functionality of the tiles are common. For example, the following tile presents JMX data:
Figure 50. An example of a JMX Server domain tile
Topology Object Name: JMXServer
 
Table 23. Example descriptions of the JMX Server domain example tile
Alarm State
The icon in the top left corner indicates the current state of alarms for the component.
Title Bar
The title bar includes the component name, and the Explore icon . Click the icon to open a detail view. For more information, see Overview of Detail views.
Component Icon
Each component is represented by a unique icon that provides easy, at-a-glance recognition of the domain.
Key Metric
The most important metric for the domain is displayed in the largest font, directly below the component icon, on the left side of the tile. Where no one metric takes precedence (for example, on the Host tile), the current alarms are displayed instead.
Graphical Summary
The right side of the tile displays a graphical summary of key metrics for the component. For example, the JMX tile includes a health breakdown for MBeans, as in the example above. Other domains include a chart of the key metric for the time range selected (such as Response Time), an overall health history (color-coded bar), or a list of session bottlenecks.
Additional Metrics
Additional metrics that are key to the component appear at the bottom of the tile.
NOTE: The values of these metrics are always current, unless the value appears in italics (for example, GC 0.26%). Italicized metrics reflect the period average instead of the current value.
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