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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Marking a tape as unusable

If a piece of media is damaged or not suitable for use, you can mark it as “unusable” so that it is not selected for any job. You can set this property from the Explore Tape Media Item page.

To mark a tape as unusable:
1
In the Navigation pane, click Explore Storage.
2
Click Explore Tape Storage. In the list of media items, select the tape, and click Explore Media.
3
To mark the tape as unusable, click Mark Unusable.
4
To change this property, select the tape, and click Mark Usable.

Marking a tape as read-only

You can mark a tape as “read-only” to protect it from further writes.

There are two ways to enable this property for a tape:

•
You can set the Protect Media from Further Writes after Backup option in the Target Set to enable write‑protection for a tape after the backup completes. For more information, see Configuring media sharing options.
•
Alternatively, you can set the read-only property from the Explore Tape Media Item page. The instructions are provided in this section.
To mark a tape as read-only:
1
In the Navigation pane, click Explore Storage.
2
Click Explore Tape Storage. In the list of media items, select the tape, and click Explore Media.
3
To mark the tape as read-only, click Mark Read Only.
4
To change this property, select the tape, and click Mark Writable.
 
* 
IMPORTANT: A piece of media can be marked as “read-only” to stop further writes if a SCSI error occurs during a write operation. When this error occurs, check for hardware errors. If no tape or media error is found, set the tape as “writable.”

Marking a tape for reuse

A piece of media is automatically marked for reuse when the last saveset stored on it is retired. You can also manually set this property from the Explore Tape Media Item page. NetVault overwrites any existing data on the tapes when they are reused.

When a piece of media is manually marked for re-use, NetVault retains its media label and group associations. To reuse such media, you must set the Reuse Media option in the Target Set to one of the following: Any or With the same group label as target media.

To manually mark a tape for reuse:
1
In the Navigation pane, click Explore Storage.
2
Click Explore Tape Storage. In the list of media items, select the tape, and click Explore Media.
3
Click Reuse, and then in the confirmation dialog box, click OK.

Removing an offline tape

You can use the following procedure to remove an offline tape.

When you remove an offline tape, the information about that tape is deleted from the NetVault Database; the backups stored on the tape are not deleted. To use the backups stored on the tape, you must scan the tape and import the media information into the NetVault Database.

To remove an offline tape:
1
In the Navigation pane, click Explore Storage.
2
Click Explore Tape Storage. In the list of media items, select the tape that you want to remove, and click Explore Media.
Only offline tapes can be removed from NetVault.
3
Click Remove, and then in the confirmation dialog box, click OK.
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