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Active Administrator 8.7 - User Guide

Active Administrator Overview User Provisioning Certificates Security & Delegation  Active Directory Health
Switching to Active Directory Health Using the Active Directory Health landing page Installing Active Directory Health Analyzer agents Using the Active Directory Health Analyzer agent configuration utility Excluding domain controllers Managing the Remediation Library Analyzing Active Directory health Analyzing Azure Active Directory Managing Active Directory Health Analyzer alerts Managing alert notifications Pushing alerts to System Center Operations Manager and SNMP managers Managing monitored domain controllers Managing data collectors Active Directory Health Templates Managing Active Directory Health Analyzer agents Using the Troubleshooter Recovering Active Directory Health data
Auditing & Alerting Group Policy Active Directory Recovery Active Directory Infrastructure DC Management DNS Management Configuration
Using the Configuration landing page Managing tasks Defining role-based access Setting email server options Configuring SCOM and SNMP Settings Setting notification options Setting Active Template options Setting agent installation options Setting recovery options Setting GPO history options Setting certificate configuration Setting service monitoring policy Managing archive databases Migrating data to another database Setting a preferred domain controller Setting up workstation logon auditing Managing configuration settings Setting user options Managing the Active Directory server
Diagnostic Console Alerts Appendix
Domain controller alerts
Active Directory Certificate Services service is not running Active Directory Domain Services is not running Active Directory Web Services service is not running Consecutive replication failures DC cache hits DC DIT disk space DC DIT log file disk space DC LDAP load DC LDAP response too slow DC Memory Usage DC properties dropped DC RID pool low DC SMB connections DC SYSVOL disk space DC time sync lost Detected NO_CLIENT_SITE record DFS Replication service not running DFS service is not running DFSR conflict area disk space DFSR conflict files generated DFSR RDC not enabled DFSR sharing violation DFSR staged file age DFSR staging area disk space DFSR USN records accepted DFSRS CPU load DFSRS unresponsive DFSRS virtual memory DFSRS working set DNS Client Service is not running Domain controller CPU load Domain controller page faults Domain controller unresponsive File Replication Service is not running File replication (NTFRS) staging space free in kilobytes GC response too slow Group policy object inconsistent Hard disk drive Intersite Messaging Service is not running Invalid primary DNS domain controller address Invalid secondary DNS domain controller address KDC service is not running LSASS CPU load LSASS virtual memory LSASS working set Missing SRV DNS record for either the primary or secondary DNS server NETLOGON not shared NetLogon service is not running Orphaned group policy objects exist Physical memory Power supply Primary DNS resolver is not responding Secondary DNS resolver is not responding Security Accounts Manager Service is not running SRV record is not registered in DNS SYSVOL not shared W32Time service is not running Workstation Service is not running
Domain alerts Site alerts Forest alerts Azure Active Directory Connect alerts
Event Definitions PowerShell cmdlets

Managing Notification Services

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Configuration > Managing the Active Directory server > Managing Notification Services

Managing Notification Services

To start or stop the Notification Services
1
From the Start menu, open AA Server Manager, and select the Other Services tab.
2
Under Notification Service, click Start or Stop as required.
To change the password for the Notification Service startup account
1
From the Start menu, open AA Server Manager, and select the Other Services tab.
2
Under the Set Notification Service Startup Account option, sclick Set Account.
3
Type a new password for the account.
4
Click OK.

Configuring the Web server

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Configuration > Managing the Active Directory server > Configuring the Web server

Configuring the Web server

By default, the port used by the Web server is 8080, logging is enabled, and 7 days of logs are saved. A new log file is created each day and the logs are stored in C:\ProgramData\Quest\Active Administrator\Logs. You can change the port used by the Web server and the logging settings. When you click OK, the port is checked to see if it is in use. For example, if the server is running a Web server such as IIS, and you enter port 80, you will receive an error because IIS is already using port 80.

To configure the Web server
1
From the Start menu, open AA Server Manager, and select the Other Services tab.
2
Under Web Service, click Configure.
3
Optionally, Enable HTTP logging and set the Number of logs to keep in days.
4
Optionally, Enable session timeouts and set the Session timeout in minutes.
5
Optionally, Enable Windows Authentication.
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NOTE: When enabled and using the Microsoft Edge browser, the web login page will prompt for Windows credentials or Smart Card PIN.
6
Optionally, set the Authentication token expiration time in minutes.
7
Optionally, set the Authentication token refresh interval in minutes.
8
Optionally, Enable SSL and set the Certificate and SSL Port number.

Optionally, click Clear to remove the current certificate.

Optionally, click Generate to generate a certificate.

Optionally, click Browse to locate a certificate.

Optionally, click View Binding to view the HTTP Binding Component.

Optionally, click View Certificate to view the current certificate.

9
Click OK.

Diagnostic Console

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The Diagnostic Console is a powerful diagnostic and resolution tool. Its unique user interface provides a real-time representation of the data flow in your forest, allowing you to detect, diagnose, and resolve Active Directory problems.

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IMPORTANT: The Diagnostic Console is not included by default with Active Administrator. To download and install the console search the Knowledge Base articles found on the Quest Support portal.
* 
NOTE:  
•
The Active Directory Health license is required for the Active Directory Health module. If you do not have a license applied to your installation, the Active Directory Health module will not appear in Active Administrator®.
•
To run the Diagnostic Console, the Domain Administrator permission is recommended.
•
The Performance Monitor Users and Performance Log Users permissions are the minimum permissions required to collect most, but not all, Active Directory performance data on the target domain controller.
•
To collect performance counter values, the Active Administrator Console user account must be a member of the local administrator group on the target domain controller.

The Diagnostic Console offers expert help that explains each process and counter on a domain controller, and what a raised alarm means. The help system offers suggestions on how to resolve the alarm, common solutions, and next steps.

Graphical flows illustrate the rate at which data is moving between domain controller components. Components display the value of key statistics and metrics. The power of the Diagnostic Console lies in its ability to provide visual and audible warnings if performance metrics exceed acceptable thresholds. Components change color to show you the source of the problem.

A range of reports and graphs provide you with detailed information about a domain controller. This information can be viewed on the screen, or printed.

Topics 
•
Opening the Diagnostic Console
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Using components
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Using indicators
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Using drilldowns

Opening the Diagnostic Console

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Diagnostic Console > Opening the Diagnostic Console

Opening the Diagnostic Console

The Diagnostic Console opens in a separate window. You can move it aside while you work in Active Administrator.

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IMPORTANT: To use the Diagnostic Console, you must set a default printer. Windows Server 2016, Windows Server 2019, and Windows Server 2022 set the default printer automatically, but you should verify that it is set.
NOTE: For assistance, use the Help menu within the console. You also can pause the cursor over items to display helpful tips.
To open the Diagnostic Console
•
Select a managed domain controller, and click . See Managing domain controllers.

-OR-

Select Active Directory Health | Analyze, select a domain controller, and click Diagnose.

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