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Enterprise Reporter 3.5.1 - Configuration Manager User Guide

Product Overview Configuring the Configuration Manager
Starting the Configuration Manager Finding answers and getting help Overview of Enterprise Reporter Communications and Credentials Required Using the Credential Manager Setting Up Your First Collection Computers (Nodes) Modifying Your Deployment Configuring Global Settings Customizing the Configuration Manager View
Understanding Discoveries Creating Discoveries
Step 1. Create the Discovery (Name) Step 2. Choose what to include in your discovery (Scopes) Step 2a. Choose scopes for your on-premises discoveries
Choosing your Active Directory Scopes Choosing your Computer Scopes Choosing Your Exchange Scopes Choosing Your File Storage Analysis Scopes Choosing Your Microsoft SQL Scopes Choosing Your NTFS Scopes Choosing Your Registry Scopes
Step 2b: Choose scopes for your cloud discoveries Step 3. Schedule your Discovery Step 4: Review the summary
Managing Discoveries Troubleshooting Issues with Enterprise Reporter Appendix: PowerShell cmdlets Appendix: Encryption Key Manager Appendix: Log Viewer

Deleting a Discovery

You can only delete a discovery when there are no tasks currently running. Deleting a discovery does not delete any previously collected data. If the last run status is processing, you must wait until it is finished before you can delete the discovery. Alternatively, you can cancel the running tasks in the discovery, or cancel the discovery, and then delete it. For more information, see Canceling a Task or Discovery .

* 
NOTE: If there is more than one Enterprise Reporter administrator in your organization, use caution when deleting a discovery as it will no longer be available to any user.
To delete a discovery
1
Click Manage Discoveries.
2
Select the finished discovery.
You can select more than one discovery using Ctrl+click.
If any selected discovery has tasks running, the Delete button is unavailable.
3
Click Delete.
4
Click Yes to confirm.

Troubleshooting Issues with Enterprise Reporter

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Problems Opening the Consoles
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Troubleshooting connectivity issues
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Troubleshooting Connection Timeouts
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Troubleshooting credential change failures
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Auditing Enterprise Reporter Activity
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Resolving Configuration Manager Issues
•
Moving the Enterprise Reporter database
•
Disaster Recovery

Problems Opening the Consoles

If you have UAC enabled, ensure that you have Administrator permission to open the console at an elevated level.

To open a console, you must be assigned one of the Enterprise Reporter roles.

If you are unable to log into the Configuration Manager, verify the type of groups you have selected during installation and how you are adding accounts to those groups to give them access to Enterprise Reporter.

 

 

Troubleshooting connectivity issues

Each console maintains connections to the Enterprise Reporter server and to the SQL Server database that stores Enterprise Reporter data. A loss of either connection causes problems. Figure 6 outlines the connections between the components and the server and database.

Figure 6. Connections between components and the server and database.
Topics:  
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Restoring a connection to the Enterprise Reporter Server
•
Restoring a connection to the Enterprise Reporter database
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