1. |
On the left navigation pane, click Settings to expand the section, then click Appliance Maintenance to display the Appliance Maintenance page. |
NOTE: You can only update the appliance if your license is up to date. When your license expires, a message appears at the top of the page, instructing you to update your license. The License Maintenance Status field on this page indicates the state of your license. To update your license, obtain a new key from your KACE sales representative, and update it on the Registration and Licensing page. If one or more Remote Site Appliances (RSAs) are associated with this appliance, the new license key is automatically updated on those RSAs after a synchronization. |
2. |
1. |
On the left navigation pane, click Settings to expand the section, then click Appliance Maintenance to display the Appliance Maintenance page. |
NOTE: You can only update the appliance if your license is up to date. When your license expires, a message appears at the top of the page, instructing you to update your license. The License Maintenance Status field on this page indicates the state of your license. To update your license, obtain a new key from your KACE sales representative, and update it on the Registration and Licensing page. If one or more Remote Site Appliances (RSAs) are associated with this appliance, the new license key is automatically updated on those RSAs after a synchronization. |
2. |
Backing up the data consists of two tasks:
1. |
Exporting the data to the \\<appliance>\restore share. |
2. |
Copying the data frm the restore share to an external storage server. |
For information about the steps for setting up a data export, visit https://support.quest.com/kace-systems-deployment-appliance/kb/115080.
Any items scheduled to be exported will only be exported if the Version and Version backed up (displayed on the Exports page) are different. The line showing the item is either white or yellow if that is the case. This mechanism prevents multiple copies of the same version from being constantly exported into the restore share. While this does save space on the restore share, and consequently on the remote storage server, it also means the backup files should not be deleted from the storage server out of hand, as the object (an image, scripted Install, or a post-installation task) is not exported again until its version number changes. This means if an object is exported, copied to the offsite storage, deleted from the restore share, and then subsequently deleted from the offsite storage for any reason, you will no longer have a backup of that object and it will not be exported again unless it is edited and saved, which increments the version number (causing the object to show up as yellow on the Exports list). This way, the management of the offsite storage server is critical to ensure needed backed up objects are not accidentally deleted because there is no easy way to instruct the appliance to start over and export everything from the beginning.
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Do export: ASR (MAC) Images, K-images, boot environments, WIM images, scripted installations, tasks, and user states. |
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Don't export (unless you know you need these): The database, network inventory, and network scans. |
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Don't export: Driver folders, unless you know you have something in them you will need. |
NOTE: Drivers listed here correspond to folders listed in the \\<appliance>\drivers share. There are just a few items in these folders, as driver feed drivers (and manually built driver feeds) reside in \\<appliance>\drivers_postinstall instead of \\<appliance>\drivers. |
Evaluate the total size of the items to be exported and the available disk space on the appliance. Each exported object is placed in the appliance restore share as two files: a .pkg file containing the data, and an .xml file describing the contents of the package file. Both files must be kept together and are needed in order to restore the object. As these files are written to the restore share, their size is subtracted from the total free space of the appliance. Once the available free space falls below 20 GB, many standard operations on the appliance may begin to fail for lack of space to complete. Therefore it is critical that the total size of the exported objects does not exceed the available free space (minus the 20 GB of reserved space needed for a healthy appliance).
If the total size of the data to be backed up is greater than the available free space, it is a good idea to break the export/off-board transfer into four tasks (two export/transfer pairs), and to run them at different times of the week. This would require the Clean up Restorebox to be selected on the off-board transfer setup page.
TFor information about the steps for setting up an off-board package transfer, visit https://support.quest.com/kace-systems-deployment-appliance/kb/115080.
On the off-board package transfer set up page, if the Clean up Restore box is checked, after each object is copied to the remote storage server (off-board server) it will be deleted from the appliance restore share, freeing up needed space on the disk. Using this option is a recommended way to save space on the appliance, but it requires careful management of the files stored on the off-board storage server, to avoid deletion of needed backups.
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