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MessageStats 7.8.1 - Reports User Guide

Upgrading MessageStats Overview Typical MessageStats Upgrade Scenarios Moving the MessageStats Database Moving and Upgrading MessageStats Moving Custom Reports and Report Subscriptions Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

About Chargeback Reports

Using the Chargeback reports, you can calculate charges based on usage of the system. The Chargeback reports apply the definitions to your data storage and resource usage statistics.

To see cost information in the Chargeback reports, you must define the storage and usage costs in the MessageStats console. The chargeback amounts can then be distributed back to the departments or groups that incurred the expenses.

To set chargeback amounts in the MessageStats console
1
Right-click the Tasks node in the treeview and select Properties.
2
Click the Financials tab.
3
Enter a value in the Cost per MB Stored box.
4
Enter a value in the Cost per Internal MB Sent box.
5
Enter a value in the Cost per Internet MB Sent box.

Chargeback Report Descriptions

The following reports are found in the Chargeback folder:

 
Table 1. Inventory Chargeback reports.
Report
Description
Filters

Chargeback by Mailbox Sizes

This report is similar to the Mailboxes - Mailbox Sizes report, providing a list of mailboxes and their associated sizes. The Chargeback Mailbox Sizes report also contains a Cost field that contains the storage cost incurred by the specific mailbox.

Linked Reports

Click the Display Name field to view the Mailbox Activity Summary report. The Mailbox Activity Summary report contains a graph of the physical messages sent and received, and the total physical messages associated with that mailbox.

In the Mailbox Activity Summary report, click the Display Name field to view the Top Mailbox Sizes report.

•
Date
•
Show Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Chargeback by Senders

This report is similar to the Mailbox Senders report, providing a list of email senders over a specific period of time. The report also contains a Cost field that contains the usage cost incurred by the specific mailbox.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.
•
Date
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Chargeback by Internet Senders

The Chargeback by Internet Senders report is similar to the Mailboxes Top Internet Senders and Receivers report, listing Internet email senders over a specific period of time. The Chargeback by Internet Senders report also contains a Cost field that contains the usage cost incurred by the specific mailbox.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.
•
Date
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

About Inventory Reports

MessageStats provides inventory information so that you can review the components of an Exchange environment. The Inventory reports include information from the most recent MessageStats gatherings, and provide an up-to-date view of your Exchange environment.

You can view summary information about your Exchange organizations, or specific region, server, databases, mailbox, public folder, or distribution group inventory information.

 
* 
TIP: To include hidden mailboxes in the Mailbox Inventory reports, you must enable the Allow hidden mailboxes in Mailbox Reports check box on the Delivery Time Threshold property page. To access the Delivery Time Threshold property page, right-click the Tasks node in the treeview and select Properties.

You can also view information about archive mailboxes as well as information about primary mailboxes.

About the Presence Icons

If you have Outlook and Office Communicator installed and running on the computer on which you view reports, you can view presence status icons in any inventory report that shows the individual mailboxes.

If you right-click a status icon, you can communicate with the mailbox owner. For more information about presence information in reports, see Viewing Presence Information .

Inventory Report Descriptions

The following reports are found in the Inventory report folder and subfolders:

 
Table 2. Inventory reports.
Report
Description
Filters

Inventory - Mailboxes -
Primary Mailboxes

This report provides a list of the primary mailboxes that exist within an organization, and provides details about each mailbox. You can choose to include or exclude orphaned (disconnected) mailboxes.

You can right-click on a heading and use the Insert Field option to add additional information to the report. You can insert information such as custom attributes, user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.

You can view the server on which the mailbox copy is mounted by inserting the Mounted on Server field. You can also view archive mailboxes.
•
Show Mailboxes
•
Show Orphaned Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Servers
•
Server Roles
•
DAG
•
Region
•
Organization
•
SMTP Domain

Inventory - Mailboxes - Archive Mailboxes

This report provides a list of the archive mailboxes within an organization and provides details about each mailbox.

You can right-click on a heading and use the Insert Field option to add additional information to the report.

•
Show Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Servers
•
Server Roles
•
DAG
•
Region
•
Organization

Inventory - Mailboxes - Public Folder Mailboxes

For Exchange 2013 and later, this report provides a list of the public folder mailboxes that exist and shows whether the mailbox is a primary or secondary hierarchy mailbox.

Public folder mailboxes contain hierarchy information and the content for public folders. The primary hierarchy mailbox contains the only writable copy of the hierarchy. Additional public folder mailboxes are secondary mailboxes, which contain a read-only copy of the hierarchy.

You can right-click on a heading and use the Insert Field option to add additional information to the report such as Account, Last Logon Date, Mailbox Email, and other details.
•
Name
•
Database Distinguished Name
•
Organizational Unit
•
Servers
•
Server Roles
•
DAG
•
Department
•
Office
•
Company
•
Region
•
Organization

Inventory - Mailboxes Exceeding Quotas -
Primary Mailboxes Exceeding Quotas

This report provides a central place where you can view the primary mailboxes that have reached their size quota. You can use information to determine if mailbox size quotas should be changed.

You can right-click on a heading and use the Insert Field option to add additional information to the report. You can insert information such as custom attributes, user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.
•
Show Mailboxes
•
Show Archive Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Mailboxes Exceeding Quotas -
Archive Mailboxes Exceeding Quotas

This report provides a central place where you can view the archive mailboxes that have reached their size quota. You can use information to determine if mailbox size quotas should be changed.

You can right-click on a heading and use the Insert Field option to add additional information to the report.

•
Show Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Summary

This report provides summarized information for each Exchange organization. You can see information about the number of servers. Information also includes mailbox databases, public folder databases, primary and archive mailboxes (excluding orphaned mailboxes), distribution groups, and public folders. Each result permits you to drill down to a more detailed Inventory report.

This report provides links from each field to more detailed information.

•
Organization

Inventory - DAGs

This report shows the number of servers in each Database Availability Group (DAG). It provides the number of databases, mailboxes (primary and archive), and public folders in a DAG.

The mailbox statistics do not include orphaned (disconnected) mailboxes.
•
DAG
•
Organization

Inventory - Servers

This report provides a list of the servers in an organization and DAG (if applicable), and provides information about the server, including Exchange version, and the number of mailboxes (primary and archive), public folder databases, and mailbox databases.

The report shows the number of mailboxes in the active databases only but shows the databases in both the active and inactive database on the server. Orphaned (disconnected) mailboxes are not included in the report.

Links from some fields can be used to drill down to more detailed information.
•
Server
•
Server Roles
•
DAG
•
Organization

Inventory - SMTP Virtual Servers

This report provides a list of the SMTP virtual servers that are configured on the Exchange servers in your organization.
•
Server/DAG
•
Server Roles
•
Organization

Inventory - Deleted Mailboxes

This report allows you to see the number of mailboxes that have been deleted during the specified date range. You can click on the number link to see a detailed report about the deleted mailboxes.

NOTE: MessageStats can only report on deleted mailboxes for which information was previously gathered.
•
Server/DAG
•
Organization

Inventory - Connectors

This report lists the connectors that are configured in your Microsoft Exchange environment such as SMTP Receive Connectors.
•
Connector
•
Organization

Inventory - Databases

This report provides a list of the logical databases or the mailbox databases found in an Exchange organization, indicating the number of mailboxes (excluding orphaned mailboxes) and the database type for each.

•
Total Number of Mailboxes
•
Servers
•
Server Roles
•
DAG
•
Organization

Inventory - Mailbox Growth

The Mailbox Growth report allows you to view trends and to project growth over time for the number of mailboxes (primary and archive) in an Exchange organization. If you select the Detail option (Detail Level), you can view the information by Exchange server or Database Availability Group (DAG).

This report consists of a graph and a table. The graph shows the number of mailboxes in an organization plotted over time. You can hover over the line to see the number of mailboxes on a specific date.

The table shows the number of mailboxes on a specified date, for the organization (summary) or by server/DAG (detail).

•
Date
•
Mailbox Growth
•
Detail Level
•
Display Options
•
Trend and Forecast Options
•
Database Distinguished Name
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Mailbox Duplicate Names

This report provides a list of the duplicate names and aliases for mailboxes that exist in your Exchange organization.
•
Display Name
•
Distribution Group
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Mailboxes with Disabled Accounts

This report provides a list of the mailboxes with disabled accounts.

You can right-click on a heading and use the Insert Field option to add additional information to the report. You can insert information such as custom attributes, user details such as mobile telephone number, or mailbox information such as the object GUID in Active Directory.
•
Show Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Inactive Mailboxes

This report identifies mailboxes from which no messages were sent during the specified period. By default, the report shows mailboxes that sent no messages in the last 30 days.

You can right-click on a heading and use the Insert Field option to add additional information to the report.
•
Date
•
Display Name
•
Last Logon Date (UTC)
•
Show Mailboxes
•
Distribution Group
•
Database
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Orphaned Mailboxes

This report provides a list of the orphaned mailboxes that exist in your Exchange organization. For each orphaned mailbox, the report table lists the display name, NT account, last logon date, the number and volume of messages in the mailbox, and the server and department to which the orphaned mailbox belongs.

An orphaned mailbox consumes space in a given directory database, but there is no associated object in the Active Directory.
•
Show Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Mailbox Owners

This report verifies the owners of mailboxes, and includes the display name and the Windows account, mailbox size, number of messages, and server.

You can right-click on a heading and use the Insert Field option to add additional information to the report such as user telephone numbers, manager, and custom attributes.
•
Show Mailboxes
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Database Distinguished Name
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Mail Contacts

This report provides a list of the mail contacts in your Exchange environment.

You can right-click on a heading and use the Insert Field option to add additional information to the reports. You can insert custom attributes (01-15) or attributes such as Display Name, Department, Telephone Number, and Postal Address to the reports.
•
Show Contacts
•
Mail Contact
•
Department
•
Office
•
Company
•
Organization

Inventory - Public Folders

This report provides a list of public folders that exist in your Exchange organization, and provides links to public folder replica and public folder permission details.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert information such as the creator of the folder, custom attributes, folder age limits (expiration), and any storage quota limit details.
•
Show Public Folders
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Empty Public Folders

This report provides a list of inactive public folders that contain no files or folders.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert information such as the creator of the folder, custom attributes, folder age limits (expiration), and any storage quota limit details.
•
Show Public Folders
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Public Folder Owners

This report provides a list of the public folders and the user who owns each folder. By default, this report is grouped by public folder.

You can right-click on a heading and use the Insert Field option to add additional information. You can insert information such as the creator of the folder, custom attributes, folder age limits (expiration), and any storage quota limit details.

NOTE: To populate the report for Exchange 2013 and later, you must run the Exchange Public Folder Security gathering task.
•
User Name
•
Public Folder
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Inventory - Distribution Groups

This report provides a list of the distribution groups that exist in each Exchange organization.

You can right-click on a heading and use the Insert Field option to add additional information to the reports. You can insert custom attributes (01-15) and attributes such as Notes and Description.
•
Show Groups
•
Distribution Group
•
Organization

Inventory - Distribution Group Membership

Prerequisite

To store and report on membership details, ensure the Distribution Group Membership option is enabled in the Organization Properties. See the chapter titled “Setting Exchange Organization Properties” in the MessageStats Administrator Guide.

This report provides a list of the members and other mail-enabled objects within each distribution group. Other mail-enabled objects can include nested distribution groups.

For each distribution group, MessageStats gathers the name of the mailboxes, distribution groups, and other Exchange-enabled objects that are directly part of each distribution group. For each distribution group, the report lists the members, member SMTP address, and member type.

If MessageStats encounters a mail-enabled object (including mail contacts, public folders, or distribution groups) and cannot determine the object type, the object is recorded as a mailbox by default. If MessageStats later correctly determines that the object is not a mailbox, the MessageStats database is updated to reflect that all statistics are attributed to the correct object type.
•
Show Groups
•
Distribution Group
•
Organization
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