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MessageStats 7.8 - Report Pack for Lync & Skype for Business User Guide

About This Guide Installing the Report Pack Configuring MessageStats for Lync Managing your Database Using the Lync and Skype for Business Reports Appendix A: Configuring RPC through a Firewall

Gathering Task Dependencies

You can create an Lync or Skype for Business gathering task only at the individual pool level. You cannot create an Lync or Skype for Business task at the Exchange organization level. The following table lists the dependencies for the report pack gathering tasks:

 
Table 5. Gathering task descriptions and dependencies.
Gathering Task Name
Part of Default?
Description
Dependent on

Default Lync & Skype for Business Server Gathering

N/A

A composite task that includes the following gathering tasks:

•
Servers and Users
•
Enterprise Voice
•
Conferencing Statistics
•
Instant Messaging and File Transfer
•
Server Uptime Performance
•
Peer-to-Peer Audio Calls, Video Calls, and Desktop Sharing Sessions

Typically, the Default Lync & Skype for Business Server Gathering task is run daily to ensure that the MessageStats database is updated with the most recent report data.

No dependencies.

To include the insertable mailbox attributes in reports, a MessageStats Mailbox gathering must have run successfully.

Lync & Skype for Business Servers and Users

Yes

Gathers configuration details for the Lync or Skype for Business servers and about enabled users and their configuration settings.

No dependencies.

Lync & Skype for Business Enterprise Voice

Yes

Gathers the enterprise voice call statistics for your Lync or Skype for Business environment.

No dependencies.

NOTE: The Voice Properties in the MessageStats console must be configured.

For chargeback data, the Chargeback Rates property page must be configured

Lync & Skype for Business Conferencing Statistics

Yes

Gathers conference information about different types of conferences including chat, audio/video, data sharing, and application sharing from your Lync or Skype for Business Server environment.

Lync & Skype for Business Servers and Users

NOTE: To populate insertable fields in reports that contain user mailbox attributes, run the MessageStats Exchange Mailbox gathering for the Exchange organization.
NOTE: For chargeback data, the Chargeback Rates property page must be configured.

Lync & Skype for Business Instant Messaging and File Transfer

Yes

Collects data about instant messages, both internal and internet, and about the senders and receivers of messages. Collects statistics about file transfers, including internal and federated users who initiated transfers.

No dependencies.

NOTE: For chargeback data, the Chargeback Rates property page must be configured

Lync & Skype for Business Server Uptime Performance

Yes

Collects the uptime information from the System Up Time performance counter (perfmon) for each source server in the task.

No dependencies.

Lync & Skype for Business Peer-to-Peer Audio Calls, Video Calls, and Desktop Sharing Sessions

Yes

Gathers statistics related to peer-to-peer audio calls, video calls and desktop sharing sessions from your Lync or Skype for Business environment.

Sessions are categorized by the most dominant of the three media used during the session:

1. Desktop Sharing

2. Video

3. Audio

For example, a session with both audio and desktop sharing is categorized as a desktop sharing session and is reported only in the desktop sharing session reports. The session is not included in the peer-to-peer audio reports even though the session had audio usage.

NOTE: Peer-to-Peer Audio Calls are also known as PC-to-PC calls or Lync or Skype for Business calls.

No dependencies.

NOTE: For chargeback data, the Chargeback Rates property page must be configured.

Though the Lync or Skype for Business Server gatherings are not dependent on the MessageStats Mailbox gathering task, to include mailbox attributes in the reports, a MessageStats Mailbox gathering task must have run successfully.

Managing your Database

•
About Database Management
•
Configuring an Aging Task
•
Maintaining your Database
•
Deleting Lync or Skype for Business Report and Object Data

About Database Management

During the installation of the report pack, additional tables are added to the MessageStats database to store the Skype for Business and Lync data. The database management feature allows you to manage the storage of statistical report information and object data to prevent excessively rapid growth of the MessageStats database.

In MessageStats, database management functionality is extended to include database management functions specific to Skype for Business and Lync Server data. Using Database Management, you can delete obsolete information and fine-tune your database.

Before you modify your database, ensure that no MessageStats Consoles or task processors are currently writing information to the database. If you use Database Management while a MessageStats Console is writing to the database, you risk corrupting your database.

To access the Database Management tool
•
Select Database Management from the treeview in the MessageStats console.

The Database Management tool provides the following functionality:

•
Database Aging. Use this to delete historical data.
•
Database Maintenance. Use this to defragment your database and reindex database tables.
•
Delete Data. Use this to delete object and report data.

Configuring an Aging Task

You can use the Data Aging function to delete the historical data from the Lync or Skype for Business tables in the MessageStats database. Use the Lync & Skype for Business Server Configuration option under the Data Aging node to define the aging task.

To define a data aging task
1
Select Database Management | Data Aging | Lync & Skype for Business Server Configuration nodes in the treeview.
2
Select Delete aged data.
3
Select Age Statistics (days) check box.
4
Enter the number of days you want to retain statistical data in your database.
5
Click Configure Job.
6
Select the Schedule tab.
7
Select Daily, Weekly, or Monthly to indicate how often you want to delete the data older than your retention definitions.
Depending on the schedule type that you select, the bottom box changes to an appropriate interval selector.
8
Enter the Start Date and Start Time information.
9
Click to select the Limit Job Execution Time box if you want to limit the time duration for an aging job, and enter an end time.
10
Enter an appropriate recurrence interval:
•
Enter the number of days between jobs for Daily schedules
•
Enter the day of the week for Weekly schedules.
•
Enter the day of the month for Monthly schedules.
11
Click Deploy.
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