Archive Shuttle 11.3 - Administration Guide

Performance dashboard

The Performance Dashboard provides information about the migrations being performed on an hour by hour basis. The screen allows an administrator to select information relating to:

·The last day

·The last week

·The last month

·A custom time frame

Information about the migration is then displayed in a tabular format as follows:

It is also possible to view the information on a per-link basis, and each set of data is also displayed as a graph at the right hand side of the page.

Optionally, you can configure the page’s widgets to display compressed sizes.

Scheduled reports

Archive Shuttle includes a number of pre-built reports can be scheduled to be delivered to different recipients. This is controlled on the Scheduled Reports screen in the Archive Shuttle User Interface.

The current reports which are available:

Each report can be configured to email one or more recipients, and is controlled via separate schedules, or, optionally triggered immediately using the Send Now button.

Failed items

This page shows an overview of any per-item failures that Archive Shuttle has encountered during the migration. When the screen is first entered a particular link should be chosen from the drop down list. This will filter the Failed Items screen to show only items relating to that link.

The following basic information about each failure is logged in the grid view:

·Container Mapping ID: The Archive Shuttle ID for the container mapping – reference only

·Item Routing ID: The Archive Shuttle ID for the item which has failed – reference only

·Is Exported Failed?: An indicator field to show whether it is an export failure

·Is Import Failed?: An indicator field to show whether it is an import failure

·Is Failed?: An indicator field to show whether it is concerned that the error is permanent (e.g., file not found on exporting an item)

·Item Routing Error Count: The current error count for the item

·Error Text: The error which was reported to Archive Shuttle from the underlying module, or from Exchange/Enterprise Vault

·Last Date Time UTC: The last date/time where this was reported by Archive Shuttle

·In FTP: An indicator to show whether the item was uploaded to the Quadrotech FTP Server.

·Download Link: A hyperlink to the failed item.

The Failed Items page also allows an administrator to submit failed items for reprocessing. This is achieved by selecting one or more items and selecting the button on the Actions Bar. It is also possible to reprocess all failed items. When reprocessing is selected, this will have the effect of resubmitting the item to the appropriate module. For example, if the issue is that the item could not be exported, then that item will be resubmitted to the export module. Likewise, if the issue is that the item could not be ingested into Office 365, then the item will be resubmitted to the Office 365 module.

This action of reprocessing failed items can take a few minutes before the appropriate modules receive the command, perform the action, and feedback the results.

An additional option on the Failed Items screen is to ‘Move Selected Items’. This is specifically for the situations where items have failed to be imported to the target, and never can be. By selecting one of more of these items, they can be moved from the staging area to a different area specified on the target link (via an option on the Links Page).

In the case of a missing setting for an operation, a notification will be shown.

Exporting failed items

Sometimes it is required to export (or move) items which fail to import, as they may still be needed in the future (e.g. items that exceed a predetermined message size limit). This can be achieved by using the ‘Moved Failed Items’ functionality.

1.Set ‘Failed Items Export Path’ on the Links screen. The path must be UNC shared folder with the same permission as Staging area folder. It is mandatory to set the ‘Failed Items Export Path’ for TARGET link as the import module runs the command.

2.Select import errors on the Failed Items screen and click Move Selected Items. This option is available for permanently failed items only. The import module runs the move command to previously defined folder.

3.You may check the status of this operation on the Failed Items screen after adding relevant columns to grid.