After successfully installing or upgrading the Rapid Recovery Agent, the protected machine encounters a boot failure, often presenting as a blue screen. This issue may also include the following stop error:
STOP: 0xc0000359
\windows\system32\DRIVERS\AAFsFlt.sys
To resolve this issue and restore the machine's ability to boot, follow these steps to disable the Rapid Recovery filter drivers and upper filters:
1. Boot from a Bootable CD or Windows Recovery Environment (WinRE):
regedit
and press Enter to open the Registry Editor.2. Load the SYSTEM Hive:
HKEY_LOCAL_MACHINE (HKLM)
.File > Load Hive...
.C:\Windows\System32\Config
, select SYSTEM
, and click Open.Restored_HKLM
as the Key Name and click OK.3. Disable Rapid Recovery Filter Drivers:
HKLM\Restored_HKLM\ControlSet001\Services
.Start
values to 4
(Disabled):Registry Subkey | Value Name | Type | Value |
---|---|---|---|
AAFileFilter | Start | REG_DWORD | 4 |
AAFsFlt | Start | REG_DWORD | 4 |
AAVolFlt | Start | REG_DWORD | 4 |
AAVStor | Start | REG_DWORD | 4 |
AAVDisk | Start | REG_DWORD | 4 |
Value Reference:
0 = Boot
1 = System
2 = Automatic
3 = Manual
4 = Disabled
HKLM\System\ControlSet001\Control\Class
.{71A27CDD-812A-11D0-BEC7-08002BE2092F}
{533C5B84-EC70-11D2-9505-00C04F79DEAF}
{4D36E967-E325-11CE-BFC1-08002BE10318}
UpperFilters
.UpperFilters
does not exist or does not contain AAVolFlt
, do nothing.AAVolFlt
is the only driver listed, delete the UpperFilters
value.AAVolFlt
, remove only the AAVolFlt
string.5. Unload the Hive:
Restored_HKLM
.File > Unload Hive...
, and confirm by clicking Yes.6. Restart the Machine:
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