Install or upgrade of the Rapid Recovery Core or Agent may fail with various errors, including but not limited to:
Windows Registry Disclaimer:
Quest does not provide support for issues arising from improper modification of the registry. The Windows registry contains critical information for your computer and applications. Back up the registry before making any changes. For more details on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” on Microsoft Support.
In most cases, this issue can be resolved by repairing the installation using the original installer. Afterward, proceed with the upgrade to the next build.
Msizap.exe is a command-line utility that removes Windows Installer information for a product or all products installed on a computer. Use caution as products installed by the installer may fail to function after using Msizap.
HKLM\SOFTWARE\AppRecovery\Agent
, and export the AgentID
folder to your desktop.C:\Program Files
, and if the AppRecovery
folder exists, delete it.HKLM\SOFTWARE\AppRecovery
exists, delete it.msizap T! {7A43B7BA-AAFC-4F9D-A205-1E59994695EB}
msizap T! {82556F7B-51A3-45D8-8B9D-7C85B2B7B8C4}
.EXE
installer, or use 7-Zip (or a comparable application) to extract files from the .EXE
installer and run the .MSI
file to install.HKLM\SOFTWARE\AppRecovery\Agent
, and delete the AgentID
folder.AgentID
from step 2, then start the Agent service.HKLM\SOFTWARE
, and export the AppRecovery
folder to your desktop.C:\Program Files
, and if the AppRecovery
folder exists, delete it.HKLM\SOFTWARE\AppRecovery
exists, delete it.msizap T! {F1AD8970-6853-4DA0-8DA1-DACAC27E51B8}
.EXE
installer, or use 7-Zip (or a comparable application) to extract files from the .EXE
installer and run the .MSI
file to install.HKLM\SOFTWARE
, and delete the AppRecovery
folder.AppRecovery
folder from step 2, then start the Core service.C:\Program Files\AppRecovery
, and if the LocalMountUtility
the folder exists, delete it.msizap T! {73E1DCB2-14F2-471B-823E-F25D567D306E}
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Nutzungsbedingungen Datenschutz Cookie Preference Center