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Titel
Agent Licenses Show as Trial -
Beschreibung
After upgrading a core and agents from trial licenses to enterprise, the core shows as having a full license, but the agents show as “Trial: expired”.
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Ursache
This situation can occur when the agent licenses haven’t been upgraded to full in the license portal
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Lösung
To resolve the issue, complete the following steps.
- Log into the License Portal
- Click on the group name
- Select Machines from the left navigation pane
- Beside each agent in turn, click “Actions”-> “Upgrade”
- Alternatively for all protected machines, select all the systems and press Upgrade at the top of the table
NOTE: Please consider pool limitation when upgrading licenses.