Customers may experience a failure when trying to install Netvault Client software upon a Hyper- V (Windows 2008/2008R2 machine).
The Install script will fail as follows;
The script 'checkinstall.sh' , which is run as part of the installation, exited with error code 3. The output may be found in <file and path listed>. Please examine the contents of this file with a text editor.
Contents of the above mentioned file will look like the following:
checkinstall running
Setting INST_DATADIR to C:\NetVault 8.6.1 (Latest)\
Install directory is
Platform System set to any
Platform Architecture set to any
Platform Type set to
CHOSEN_CLASSES=core dataplugin devicectl gui onlinehelp
PKG_BASE=C:\Program Files (x86)\Quest Software\NetVault Backup\
Ignoring unreocgnised option 'm'
Install machine operating system matches Netvault intended target
Install machine architecture matches Netvault intended target
Error - Machine name contains invalid characters
Failed to execute 'case Windows in'
Failed to execute 'SunOS'
Failed to execute '*)'
Failed to execute 'esac'
Failed to execute 'case Windows in'
Failed to execute 'SunOS)'
Failed to execute 'Windows)'
Failed to execute 'Linux)'
Failed to execute 'esac'
The cause for this install error is due to the customer running a Core version of Hyper-V. Netvault does not support the Core version of Hyper-V.
Hyper-V Server Core is a significantly scaled-back installation. It does not contain all the libraies needed for a successful Netvault Client version install.
The Hyper-V server has to be upon Windows 2008 or 2008R2 Standard, DataCenter, Enterprise, Web Server or Foundation server versions.
Verify what version of Hyper-V is running in the eniviroment. If it is the Hyper-V CORE version unfortunately it is not supported. The only recommendation would be to use a Hyper-V version that is supported. Windows 2008 or 2008R2 Standard, DataCenter, Enterprise, Web Server or Foundation server versions are supported.
NVBU-Plugin for Hyper-V
