Date - 05/2011
Affected Product & Version - Netvault SmartDisk 1.2.2
Affected Module & Version - N/A
OS Version - Linux All Versions - 64 BIT
Application Information - N/A
Description
During installation of smart disk on a Linux 64 bit the installation fails with the following error:
error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory
Explanation:
In some linux 64 bit version the libstdc++.so.5xx (64bit) may be missing. Yum install libstdc++.so.5xx will install the 32 bit version in which case the installation will keep failing with the same error.
1 - First delete all directories created by the failed installation to start with a new fresh install
2- Go and manually download the 64 bit version of the libstdc++.so.5xx .
3- Install with yum -install xxx.rpm . Double check it is installed - do an ls /usr/lib64.
4- Attempt the smart disk installation again.
5- if the methord above does not work use the following yum command instsead
yum install compat-libstdc++-33
