Error while running the default task gathering
An error occurred for the following mailbox (CN=xx,OU=xx,OU=City,OU=Group,DC=xx,DC=xx,DC=xx) in trying to add the Security information: The server is not operational.
Facility: Win32
ID no: 8007203a
Microsoft CDO for Exchange Management
In QMS versions 6.0.1 to QMS 6.1.0, MessageStats switched to using CDOEXM to lookup the mailbox security information. This was required in order to retrieve the correct ACL for mailboxes in Exchange 2000 and later environments.
The CDOEXM method of looking up security information has a few issues when the object used is not from the Global Catalog. This error shows that a server lookup is failing internal to those calls. This only happens when an object that is not in the Global Catalog is used because it ultimately wants to get the information from the Global Catalog so it has to look it up.
This is also because MessageStats currently binds to a user object on the GC when looking up security information instead of binding to a user object on the DC for the Exchange server. This is targeted to be fixed in a future release of MessageStats.
WORKAROUND:
None
STATUS:
Enhancement request CR 0223779 has been submitted to development for consideration in a future release of MessageStats.
