How to run the 11.x/ 12.x kbin to collect configuration information about the SMA (KACE Systems Management Appliance) that may be helpful in identifying configuration and/or performance issues.
Here are just a few of the items contained in the report.
How to use the SMA configuration report:
If Samba is enabled
(Note Samba can be enabled in Settings|Security Settings)
- A file named SupportData.html can be reviewed by accessing your client share (ex. \\hostname\client)
If Samba is disabled:
(Note FTP must be enabled in Settings|Security Settings)
- A file named SupportData.html will be created in the backups directory which can be accessed via FTP.
NEW!!! As of version 13.0 this report can be run from the web interphase by accessing:
SMA version 11.x - k1_hotfix_11_x_SupportData_v1_1_03_20211220.kbin
SMA version 12.x - k1_hotfix_12_x_SupportData_v1_1_03_20211220.kbin
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