I created a new Windows_System agent and after completion and a period of time elapses, the agent never shows up on the Agents - Agents on All Hosts dashboard.
How might I diagnose this issue for either a Monitor WindowsAgent or UnixAgent?
A deployed agent will not be shown on the Agents on All Hosts dashboard until it has collected data which then creates the topology object.
Review the Agent Log on the Administration | Agents | Agent Status dashboard to obtain more details of the agent startup & connection status.
Because these agent connections are managed by FglAM, the relevant troubleshooting instructions are in the FoglightAgentManager Guide under the following topics:
· Configuring the Agent Manager | Troubleshooting
· Advanced System Configuration and Troubleshooting
These cover the protocols WinRM, WMI, DCOM and UNIX SSH (secure shell).
WinRM is the preferred protocol for remote Windows connections.
See also SOL92051
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