Copy/Move Error: The server committed a protocol violation. Section=ResponseStatusLine (4272710)
When performing a Copy or Move action, the error message below is displayed upon clicking the OK button on the destination selection page: ... The server committed a protocol violation. ... Section=ResponseStatusLine
"Service Unavailable" error message (4315615)
The error message below is displayed when launching the ControlPoint application:<div style="margin-left: 40px;"><br><img alt="User-added image" height="142" src="https://support.quest.com/metalogix/images/0EMa0000001Duxj5bcea10e42389-Service Unavailable 1.png" width="500"></img></div> Issue may be caused by any of the following reasons:
Cannot connect to the domain controller for domain (4286118)
When attempting to view membership in an Active Directory group from Permissions analysis results, the following message displays: ... A trust relationship between the domain or forest that hosts the Active Directory group and the domain or forest in which ControlPoint is installed does not exist or requires additional authentication.
SharePoint Group created and not showing in hierarchy (4272646)
After a new SharePoint group is created, it does not show up in the ControlPoint hierarchy. ... If there are no permissions assigned at any level, the SharePoint group will not show up in the ControlPoint hierarchy.
ControlPoint frame hangs on "Please Wait" in version 6.0+ (4282010)
The right-hand frame will not load content, pages or show reports. ... In many cases, it displays a loading icon indefinitely. ... NOTE: This issue has been appearing in version 6.0, and only affects users with Internet Explorer versions 10 and 11 (confirmed at this time).
QUICK TAKES: What to Expect from ControlPoint Activity Reporting (4271947)
What can I expect from ControlPoint Activity Reporting? <a href="https://attendee.gotowebinar.com/recording/6345787743284078593" target="_blank">Click here to view video</a>
Namespace prefix 'xsd' is not defined (4286281)
When creating a report, user is getting the error above. ... This is a known issue. ... Try the compatibility view of the browser, else. ... Confirm user’s ControlPoint version. ... If version is 4.7, have user upgrade ControlPoint to the latest version.
An action or analysis you requested took longer than expected (4276147)
When attempting to run a large report or action, the following message appears after the report has run for about one hour: ... An action or analysis you requested took longer than expected. ... If you requested an analysis, try changing the option to use data from the cache, or narrow the scope of the analysis.
Tips for archiving a large accumulation of audit data (4286191)
When you run the audit log archive process, you have the option of specifying the number of days' worth of audit log data to keep in the database. ... If, however, you have many months or even years' worth of accumulated data to archive, doing all of it in a single operation can be resource-intensive and can bog down your system.
Error running a SQL query: 'Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.' (4286112)
The error message below is displayed in the xcAdmin.log when a SQL query times out during a ControlPoint process, such as a generating a report: ... The timeout period elapsed prior to completion of the operation or the server is not responding.'
User name in report has claims prefix (4277308)
When running a variety of different reports with ControlPoint, in some instances, all usernames will return with a prefix similar to "i:0#.w" or "i:0#.f|fbaprovider|" or similar. ... ControlPoint is reporting on a scope that uses a form of claims authentication.
"Attempted to use an object that has ceased to exist" error message (4316003)
There is an orphaned object (e.g. site collection, site) within the scope of the Backup Permissions action being run. ... Open SharePoint Management Shell and run the commands below: ... <ul><li>To detect orphaned objects:
"Action is not valid for Central Administration" error message (4281788)
You receive the message "Action is not Valid for Central Administration" when attempting to run certain reports or actions against the Central Administration node of the SharePoint Hierarchy. ... As Central Administration is not a standard WAP, certain statistics are not collected.
Export run out of memory (4282004)
Copy/Move operation fails with the following error: ... Uncheck the Compression check box in the advance settings section then try the copy again.
Site Collections Grayed Out and "Inaccessible" (4277554)
One or more site collections under a web application in the SharePoint Hierarchy are grayed-out and/or are labeled "Inaccessible". ... Full Control at the Web Application User Policy level ... db_owner to the content database hosting the site collection
Copy/Move Error: FatalError: The 'AllowAutomaticASPXPageIndexing' attribute is not declared (4277604)
When performing a copy/move operation across different SharePoint farms, the import fails with the following error: ... The SharePoint farms on on different versions than each other and are not compatible:
"Internet Explorer cannot display the webpage" error message (4277304)
When launching the ControlPoint application, its right pane displays an "Internet Explorer cannot display the webpage" or "The webpage cannot be found" message. ... By default, the right pane of ControlPoint displays the Axceler ControlPoint Café, an online community that requires an internet connection.
Copy/Move Error: [TIMESTAMP]: FatalError: The given key was not present in the dictionary (4286288)
Copy/move import fails with the following error: ... at System.Collections.Generic.Dictionary`2.get_Item(TKey key) at Microsoft.SharePoint.Deployment.ImportObjectManager.FixLookupFieldSchema(Guid lookupListId, XmlNode fieldNode) at Microsoft.SharePoint.Deployment.ImportObjectManager.FixBrokenLookupInList(ListLookupField brokenField) at Microsoft.SharePoint.Deployment.ImportObjectManager.FixBrokenLookup(DeploymentLookupField brokenField)
Transaction log of xcAdmin database consumes disk space (4231335)
The transaction log of the xcAdmin database is consuming too much disk space. ... Is there a way to trim it? ... The transaction log of the xcAdmin database can increase in size because it is recording every action that is done in ControlPoint, including the nightly discovery.
Speed up ControlPoint Search (4286178)
The ControlPoint Search feature takes a very long time to return any result or does not return any result at all after searching for a site by name or URL. ... By default, Search does a live query of the farm.
Interactive Analyses: Unhandled Error in Silverlight Application Code (4286140)
ControlPoint is installed on a Windows 2003 server, and the following error is displayed when an interactive analysis is initiated: ... On Windows 2003 servers, IIS is not configured to support some data types used by Silverlight.
License Activation Failed (4286078)
ControlPoint license activation fails with the following error message: ... Severity: Error Switch: GeneralTrace Message: Error on license activation: System.NET.WebException: The remote Name Could not be resolved: ‘License.metalogix.com’
How To Migrate Multiple Users (4286706)
ControlPoint's "Migrate User" UI only allows me to enter one Source and Destination entry - either a wildcard or an individual user. ... How do I migrate multiple users without running the "Migrate User" action multiple times?
Event Viewer security errors during discovery (4271902)
During the discovery process, multiple "Login Failed" errors are written to the Event Viewer security logs, indicating a log in failure for the ControlPoint service account. ... This was a known issue affecting a small subset of customers during the discovery process.
HRESULT: 0x80040E09 (4281785)
When attempting to run a ControlPoint operation, the following warning message is displayed in the results header: ... The ControlPoint service account does not have sufficient permissions to complete the operation.
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