Error connecting to Office 365 - The WinRM client cannot process the request because the server name cannot be resolved (4311852)

How to Configure Office 365 in Archive Manager Version 5.5

Error if TenantID can't resolve 

ERROR PowerShellHelper - Failed to Execute cmdlet: New-PSSession -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Verbose True -ConfigurationName Microsoft.Exchange -AllowRedirection True -Credential System.Management.Automation.PSCredential -Authentication Basic

System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server outlook.office365.com failed with the following error message : The WinRM client cannot process the request because the server name cannot be resolved. For more information, see the about_Remote_Troubleshooting Help topic

1. Open the Configuration Console | Azure AD Connector | Add | Tenant Name 
2. Add Credentials to Access Tenant
3. On Advance Configuration, select Service Provider | Next
4. On Hybrid Configuration, add On-Premises Active Directory for Hybrid
5. Click Next | Finish
6. On CC Advance Setting, add as below and check also other parameters applicable to the Environment
   • Autodiscover Prefer Mapi over Http: True
   • Max Enable Store Manager Mailbox Count Per O365 MailServer:  1000
7. Open the AM URL, Tenant and Proxy Credential should be available after step 5
8. On Proxy Credential, add Login and Grant
9. On the Mail Servers set the Default Policy as Default Policy

Note:

Please ensure powershell is able to connect to AzureAD

e.g. >>connect-connectAD