To perform reindexing to an alternative location please make sure you have full backup of current Index and AM SQL database then follow below steps:
1) Stop the "Archive Full Text Index Service".
2) On the Archive Manager services server, edit the "C:\Program files\Quest Software\ArchiveManager\Archive Full Text Index Service.exe.config" file and add the following entries before the </configuration> tag, changing the file, where "X:\ArchiveManager\Index" is the required alternative location for new FTI Message index.:
<appSettings>
<add key="Full Text Index Location" value="X:\ArchiveManager\Index" />
</appSettings>
Please note: It is not necessary to append "\Message" to the "Full Text Index Location" value, the "Message" folder will be created in the path specified.
3) The FTIAttachmentWorker.exe.config also needs to be amended for the attachment indexing to move to the new location.
Edit the "C:\Program files\Quest Software\ArchiveManager\FTIAttachmentWorker.exe.config" file and add the following entries before the </configuration> tag, changing the file, where "X:\ArchiveManager\Index\" is the required alternative location for new FTI Message index.:
<appSettings>
<add key="Full Text Index Location" value="X:\ArchiveManager\Index" />
</appSettings>
Please note: It is not necessary to append "\Attachment" to the "Full Text Index Location" value, the "Attachment" folder will be created in the path specified.
4) Open SQL Management Studio on the Archive Manager SQL Server and run the following query:
USE ArchiveManager
DELETE FROM attachmenttoindex
DELETE FROM messagetoindex
5) With the "Archive Full Text Index Service" still stopped, from a command prompt, run the following command to queue all messages and attachments to reindex:
"C:\Program files\Quest Software\ArchiveManager\Archive Full Text Index Service.exe" -reindex
Please note: This command does not carry out the actual reindex itself, which can take a number of days to complete. This command only queues messages and attachments to be reindexed. The actual reindex process begins when the Full Text Index service is started again.
6) Start the "Archive Full Text Index Service". Navigate to the folder specified in the "Full Text Index Location" and ensure that new "Message" and "Attachment" directories have been automatically created.
7) Run the following SQL queries againts the Archive Manager database to monitor the re-indexing progress:
USE ArchiveManager
SELECT COUNT(*) FROM messagetoindex
SELECT COUNT(*) FROM attachmenttoindex
When the message and attachment "to index" counts are both near zero, proceed to the next step.
8) Stop the "Archive Full Text Index Service", "Archive Full Text Index Search Service" and "Archive Manager Message Retention Policy Service" services and replace the old Index folder with newly created one.
9) Remove the following lines from the "C:\Program files\Quest Software\ArchiveManager\Archive Full Text Index Service.exe.config" file and save it:
<appSettings>
<add key="Full Text Index Location" value="X:\ArchiveManager\Index" />
</appSettings>
10) Remove the following lines from the"C:\Program files\Quest Software\ArchiveManager\FTIAttachmentWorker.exe.config" file and save it:
<appSettings>
<add key="Full Text Index Location" value="X:\ArchiveManager\Index" />
</appSettings>
11) Start the "Archive Full Text Index Service", "Archive Full Text Index Search Service" and "Archive Manager Message Retention Policy Service" services.
