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Title
There is no such object on the server error when starting the Data Loader service. -
Description
Starting the 'Archive Manager Data Load Service' results in the following error in the Event Log:
[1749612380-1179854255-11-0x0] Failed to process MAPI
System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.PropertyCollection.Contains(String propertyName)
at Quest.AM.Exchange.HomeServerSelector.SelectByHomeMDBDN(String homeMDBDN)
at Quest.AM.Exchange.HomeServerSelector.SelectByUserDN(String dn)
at Quest.AM.Exchange.HomeServerSelector.SelectByUserLEDN(String userLEDN)
at AfterMail.DataLoader.DataLoader.WriteWorkerConfigFile()
at AfterMail.DataLoader.DataLoader.ProcessMAPIMailNew() -
Cause
The journal account is not a member of the 'Archive Manager Exchange Admins' group.
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Resolution
Ensure the journal account is a member of the 'Archive Manager Exchange Admins' group and that the group has Exchange View-Only permissions.
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Additional Information
WLOG will not be created or updated until the issue is corrected.