Return
-
Title
Archive Manager Outlook Components tool fails to install the Add-in for Outlook 2010 64-bit. -
Description
- Outlook 2010 64-bit in used.
- The Outlook Form does not install automatically when user launches Outlook client.
- Inspected Options | Add-Ins | COM Add-Ins and the Outlook Add-in does not appear to be listed / installed.
- Inspected Disabled Items and the Outlook Add-in is not listed here either.
- Repair Installation, as well as Remove and Reinstall do not help. The Outlook Add-in is still not showing up.
-
Cause
Outlook 2010 64-bit is currently not supported by the Archive Manager Outlook Components tool that is released in Archive Manager 4.5.
- The MSI Package can be run on a 64-bit machine but it is intended for a Outlook 32-bit only.
-
Resolution
Waiting for a 64-bit version of the Archive Manager Outlook Components tool to be released.
-
Additional Information