Return
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Title
Newly imported PST is not visible in users AM mailbox as new folder with PST files name -
Description
A folder with PST file's name is not appearing in user's AM mailbox when pseudo root option with filename option is chosen
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Cause
Archive Manger shows only single message within single mailbox. The behavior is by design and due to single instancing.
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Resolution
WORKAROUND:
If PST is required to be shown as separate folder please uncheck "Add PST contents to owner’s mailbox" option. This will create a PST type mailbox assigned to the owner specified during import process and appear as additional mailbox on AM web site.