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Title
Archive Manager Dataload Service error -"Object reference not set to an instance of an object" -
Description
There was an unhandled exception in this application
Exception Source: AfterMail Data Load Service
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Target Site: get_xd1d7ebede293dbf9
Date and Time: <date>
Machine Name: xxxx
IP Address: xx.xx.xx.xx
Current User: xxxxxx\AfterMail_Journal
CLR Version: 1.1.4322.2300
Platform (version): Win32NT (5.2.3790.0)
Application Domain: Archive Manager Data Load Service.exe
Assembly Codebase: file:///C:/Program Files/ArchiveManager/ArchiveManager Data Load Service.exe
Assembly Fullname: AfterMail Data Load Service, Version=3.6.1.20,Culture=neutral, PublicKeyToken=null
Assembly Version: 3.6.1.20
Exception Source: AfterMail Data Load Service
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Target Site:
---- Stack Trace ---- -
Resolution
WORKAROUND:
1. Download the hotfix called Archive Manager Hotfix 3.6.1.22 for Solution 27332
https://support.quest.com/SUPPORT/index?question_product=Archive+Manager&xmlattribute%3ASOLUTIONS%2FPRODUCTS=PR268442731&page=downloads&category=3
2. Install the hotfix above and follow the instructions in the Read me file for Archive Manager Hotfix 3.6.1.22 for Solution 27332
STATUS:
Issue resolved in hotfix -
Defect ID
CR 0199537