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Title
Can We Configure A Journal In O365 To Archive Messages? -
Description
We are considering removing our on-prem Exchange server and operating exclusively out of the Office 365 cloud. When we first set up journaling it was considered a best practice to have the mailboxes on-prem, is it possible for the journaling mailboxes to exist in Exchange Online? And is it as simple as migrating them to O365 or is there another procedure that Quest recommends? -
Cause
-Journal Configuration
-Best Practices
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Resolution
Unfortunately, Journal cannot be configured in O365 due MS Limitations and can't journal messages in Exchange Online. To journal email messages you need to keep an On-Premise Exchange Server to perform the journal and archiving.
You can check the next MS article as reference:
https://docs.microsoft.com/en-us/exchange/security-and-compliance/journaling/journaling
''You can't designate an Exchange Online mailbox as a journaling mailbox. You can deliver journal reports to an on-premises archiving system or a third-party archiving service. If you're running an Exchange hybrid deployment with your mailboxes split between on-premises servers and Exchange Online, you can designate an on-premises mailbox as the journaling mailbox for your Exchange Online and on-premises mailboxes."