-
Title
Archive Manager GroupWise Store Manager Service error "Object reference not set to an instance of -
Description
You receive the following error from the Archive Manager GroupWise Store Manager service when exporting a mailbox -
Finding messages with filter (NOT DOCREFERENCE AND BOX_TYPE <> DRAFT) AND (<@Processed,Numeric> <> 1) AND (MODIFY_DATE < 2007/11/20 AT 12:43:34) caused an error.
Account: name@domain.com
DN: Dom.dom.dom
GroupWise Configuration:
Server: 10.1.1.1
Server IP: 10.1.1.2
Port: 1676
Exception has been caught in the application
Exception Source: AfterMail GroupWise Store Manager Service
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Target Site: get_xd44988f225497f3a
Date and Time: 11/20/2007 12:44:09 PM
Machine Name: ArchiveManager
IP Address: 10.1.26.196
Current User: ArchiveManager\Administrator
CLR Version: 1.1.4322.2407
Platform (version): Win32NT (5.2.3790.0)
Application Domain: Archive Manager GroupWise Store Manager Service.exe
Assembly Codebase: file:///C:/Program Files/ArchiveManager/Archive Manager GroupWise Store Manager Service.exe
Assembly Fullname: AfterMail GroupWise Store Manager Service, Version=3.7.0.459, Culture=neutral, PublicKeyToken=null
Assembly Version: 3.7.0.459
Exception Source: AfterMail GroupWise Store Manager Service
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Target Site: get_xd44988f225497f3a
---- Stack Trace ----
at x50e296c0192de8d1.x22283c3f6df898c7.get_xd44988f225497f3a()
at xaddcf33873c75e83.x62c33eb8c069ea7f.x5d3a1f6283012a22(xcee1ef620ca37d02 x74133ad33ffdf023, String x89e584ce542df1ff)
at xaddcf33873c75e83.x62c33eb8c069ea7f.x12cb12b5d2cad53d() -
Resolution
From the error find the mailbox that the Archive Manager GroupWise Store Manager service is having a problem with. Take all the mail from that mailbox and put it into a GroupWise archive then move all the mail from the archive back to the GroupWise server.
Wait for the Archive Manager GroupWise Store Manager service to reprocess the mailbox in question and see if the error reoccurs.
This should be done for every GroupWise mailbox that the Archive Manager GroupWise Store Manager service is having a problem with.