Return
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Title
ArchiveManager is not allowing large email to be sent -
Description
In the Archive Manager Website, when trying to use options "Forward" and "Send to me" to send an email that is 15MB is size it will throw the following error
"Exceeded Storage Allocation. The server response was 5.3.4 message size exceeds fixed maximum message size".
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Cause
This error is not from the SMTP Server and not from the Archive Manager Server and it is not the limitation set in the Archive Manager, it is the limitation set up in the SMTP server -
Resolution
WORKAROUND:
- Compress the attachment to reduce its size (e.g. using zip)
- Change the maximum message size limit on the SMTP server, but this requires admin access to the server