Archive Manager Rights and Permissions
• Administrator Account: The account you are logged in with when you run the Archive Manager Install program.
• The user who runs the installer must be an administrator over the local computer, as well as on the SQL Server and the GroupWise Server.
• The account you specify during the installation must have the same permissions.
• Service Account: (default account name is ArchiveMgr_Service): Specified in the Configuration Console. Used by the Directory Connector, Alert Service, Full-Text Index, Full-Text Search and Message Retention Services.
• Account is granted full access to the Archive Manager and AfterMail_TEMP databases by the installer.
• Requires read access to AD, and to the Exchange Organization so it can determine Storage Group information.
• Must be in the Users group on the local machine, and a member of the local IIS_WPG group on the Web Servers. This is typically done by the installer.
• Is a member of ArchiveManagerServiceUsers group.
• ArchiveManagerServiceUsers Group: A Domain Group containing the -Service account.
• Group is used by installer to apply permissions to file-system locations used by Archive Manager.
Prerequisites for servers running the Exchange Store Manager Service
• Supported Exchange version
• MAPI Support, one (either) of:
• Microsoft Exchange System Manager 2003 (Exchange 2003).
• Microsoft Exchange Server MAPI/CDO 1.2.1: 6.5.8320.0
Note also for the Exchange Store Manager (ESM):
• MAPI CDO and SQL Native Client are required for any ESM installation.
• The service user account must have Receive As and View Information Store Status permissions to the mail store from which the ESM will export mailboxes.
• All files named mapisvc.inf on the machine where Archive Manager is installed must have the FullAccess privilege set for the Archive Manager service users group.
MAPI Journal Data Loader:
The data loader service user account must have Receive As and View Information Store Status permissions to the mail store that contains the journal mailbox.
In a parent/child domain configuration, if you are installing Archive Manager in the child domain, you must create two accounts: an Exchange Store Manager account in the child domain for the Archive Manager installation, and another Exchange Store Manager account in the parent domain.
Prerequisites for servers running GroupWise services
• Novell Client 2 SP3 for Windows Server 2008 R2 & 2012
• Novell Client 2 SP2 for Windows Server 2008 & 2008 R2
• Novell Client 2 SP1 for Windows Server 2008 R2, or
• Novell Client 2 SP1 for Windows Server 2008, or
• Novell Client 4.91 SP2, for Windows Server 2003
The client version must match the server version. For example, if you are using GroupWise Server 2012, you must use GroupWise Client 12.0.0.
GroupWise Store Manager (GSM):
• MAPI CDO and SQL Native Client are required for any GSM installation, and for TNEF. TNEF allows messages from Exchange-based mail systems to be processed with rich content, such as meeting invites.
• It is recommended that the GroupWise Store Manager (GSM) run under a separate account than all of the other Archive Manager services.
• We do not certify GroupWise client version 7.0.3 because that version does not correctly process shared folders. With the 7.0.3 client, only the owner of a shared folder can see its messages in Archive Manager. GroupWise client version 7.0.2, however, does process shared folders correctly.
• Archive Manager is not certified for use with clustered GroupWise host systems configured for parallel processing, load balancing, or fault tolerance
• File read, write and execute permissions are required for access to the wpdomain.db file and other associated files and folders.
• Supervisor-level permission is required for the Novell tree.